LifeStance Health

Senior Director, Product - Provider Solutions

USA-Remote · Director · Full-time

Sponsorship not specified$190k-$237kDetected 15 days ago

Product ManagementCadenceEHR/EMRLeadership

About the role

The Senior Director Provider Solutions is responsible for leading the strategy and execution of the end-to-end clinician experience across LifeStance.
Leaders at LifeStance are expected to foster a commitment to the organization values.
Conduct a comprehensive Provider Experience Baseline Study- identifying top friction points and automation opportunities.

Partner with the AI and Product teams to pilot AI-assisted documentation and automated follow-up workflows.
Develop and execute a multi-year roadmap for AI-enabled clinician experience modernization.
Deliver early wins in three areas: clinical documentation efficiency, operational workflow optimization, and telehealth performance.
Build and lead a team focused on provider analytics, workflow design, and AI-enabled automation.
Partner with Clinical and Product leadership to co-design next-generation documentation, scheduling, and telehealth tools.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear.
The employee is frequently required to walk.
The employee must be able to lift and/or move objects up to 25 pounds.

Bachelor's degree required; advanced degree preferred.
At least 10 years of product management
At least 10 years of healthcare experience
At least 8 years of people management experience
At least 7 years of strategic leadership experience
Experience working with large-scale enterprise systems including EMR, RCM, and call center technologies.
Proven track record of driving operational efficiency and scalability initiatives.
Experience implementing AI or automation in operational workflows.
Strong understanding of healthcare data, interoperability, and system integration.
Direct experience in leading full cycle product development from idea to production release and management.
Skilled at translating user needs into actionable technology and process improvements
Qualified candidates must be legally authorized to be employed in the United States

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.
Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs.
But we make it happen with the best team in mental healthcare.
As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
COMPENSATION: $189,522 - $236,902 /annually in addition to a competitive bonus plan
Define and track KPIs: provider NPS, time-to-document, AI adoption rate, task automation coverage, and clinical system uptime.

We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

This listing is sourced directly from LifeStance Health's careers page and normalized into a canonical job model.