Kikoff
Product Operations Manager
San Francisco · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$16,758 more — $176,758 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $176,758 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "General and Operations Managers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · General and Operations Managers (11-1021) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The Product Operations Manager will play a pivotal role in ensuring the seamless operation, quality, and success of our products.
- As a leader in this space, you will be responsible for driving operational excellence, coordinating cross-functional teams, and maintaining a strong focus on customer-centric solutions.
Responsibilities
- Work closely with PM's and internal stakeholders to ensure products have the needed operational support from inception, to long term product maintenance
- Lead and manage cross-functional efforts to diagnose and prioritize root causes of user/product issues, coordinating closely with stakeholders like product, compliance, and engineering teams to ensure action.
- Conduct and own customer interviews, gather feedback on features, and ensure product support needs are accurately assessed and fulfilled.
- Drive policy changes related to compliance, delinquency, and charge-off reporting; maintain detailed documentation and product changelogs for transparency and operational efficiency.
- Own the end-to-end product quality across product pods by identifying gaps, influencing prioritization, and driving cross-functional solutions.
- Manage product partners and vendors, including onboarding, QA, and SLAs.
Requirements
- 5+ years of experience in B2C Tech, Product, Operations, Consulting, or a fast paced start-up environment
- 1+ years of experience as a people manager.
- Strong project management skills and the ability to align internal and external stakeholders effectively.
- Experience managing vendors against SLAs.
- Analytical experience, and ability to diagnose and prioritize product issues in a fast-paced environment.
- A track record of running launches and and driving process improvements for long-term operational success.
- Strategic thinking, and demonstrates ability to communicate long-term product strategy.
- Expertise and Experience Required:
Compensation
- $160,000 - $200,000 USD
Company info
- We're looking for capability and trajectory, not a perfect checklist match.
Equal opportunity
- Kikoff Inc. is an equal opportunity employer.
- We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
- Please reference the following for more information.
Visa & Work Authorization
- in, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class
This listing is sourced directly from Kikoff's careers page and normalized into a canonical job model.