Aptdeco

Aptdeco

Head of Operations

New York, USA

Sponsorship not specifiedDetected 61 days ago
AlgorithmsData AnalysisOKRsLogisticsProcess ImprovementLeadershipCommunication

About the role

  • Our goal is to set a new operational standard for the hardest delivery category: bulky, unpackaged, high value items.
  • We're providing tech-enabled, affordable white glove pick up and delivery and need you to take this to the next level.
  • What makes us unique is our logistics model.

Responsibilities

  • We pick up and deliver thousands of items every month across multiple markets, and doing that well consistently, efficiently at scale is the operational opportunity at the heart of this role.
  • As we grow and expand to new markets, it's critical that we build a strong, scalable operations foundation.
  • One that delivers a consistent exceptional service for every customer, every time, regardless of what they're moving or who's executing the job.
  • AptDeco is seeking a results-driven, process-oriented, and tech-forward Head of Operations to own and continuously improve every dimension of our operations.
  • If you're energized by the complexity of last-mile logistics for bulky goods, and the idea of building something truly revolutionary we'd love to talk.

Benefits

  • Furniture is our starting point but the platform is built for the full universe of oversized, fragile, and high-value goods: furniture, appliances, fitness equipment, and beyond.

This listing is sourced directly from Aptdeco's careers page and normalized into a canonical job model.