VES-Artex

VES-Artex

Field Service Technician

Chippewa Falls, WI

Sponsorship not specifiedDetected 17 days ago
AirflowCustomer SupportControlsCommunication

About the role

  • The Field Service Technician is responsible for supporting customer equipment installations, repairs, and service projects.
  • This role ensures work is completed on time, within budget, and to company quality standards while maintaining strong relationships with customers, contractors, and internal teams.

Responsibilities

  • Perform equipment installation, commissioning, troubleshooting, maintenance, and repairs in the field.
  • Create, update, and monitor project schedules, tracking milestone progress and critical deadlines when needed.
  • Support sales opportunities by identifying potential new equipment or system upgrades during site visits.
  • Maintain tools, test equipment, and service vehicles in proper working condition.
  • Perform additional duties as assigned to support project support operations.

Nice to have

  • About VES-Artex VES-Artex is a leading provider of innovative airflow solutions, committed to delivering customer-focused products that empower industries.
  • About the role The Field Service Technician is responsible for supporting customer equipment installations, repairs, and service projects.
  • The technician will also handle administrative tasks, technical support, and training as required.
  • Provide installation manuals, review project deliverables, and resolve issues with contractors, subcontractors, and suppliers.
  • Assist in configuring and programming control systems for new installations and updates.
  • Review quotes and sales orders to ensure proper component selection for control system installations.

Company info

  • Coordinate with customers, contractors, and vendors to manage equipment delivery, subcontractor activities, and job timelines.
  • Maintain consistent daily communication with customers to ensure satisfaction, follow-up, and issue resolution.
  • Deliver training to customers, dealers, and fellow Field Service Technicians on equipment operation and maintenance ask needed.
  • Provide technical support to customers and sales teams for pre-sales and post-sales activities.

This listing is sourced directly from VES-Artex's careers page and normalized into a canonical job model.