Stripe
Payments Fraud Investigator
Remote - US · Senior
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About the role
- Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Responsibilities
- Lead root-cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks in collaboration with key stakeholders
- Drive cross-functional projects aimed at refining operational processes and tools and enhancing the detection and management of fraudulent accounts across our global analyst network
- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency, distributed fraud attacks
- Communicate regular updates during team and organization-wide business reviews, summarize the outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
- You'll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale.
- Your expertise in fraud patterns and typologies will be essential to developing and enhancing investigative processes and programs.
Requirements
- 5+ years of experience conducting complex investigations
- 3+ year of experience leading risk-related projects and initiatives and collaborating effectively with cross-functional stakeholders
- Demonstrated ability to leverage data to propose solutions to both tactical and strategic challenges
- That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- We're looking for someone who meets the minimum requirements to be considered for the role.
Nice to have
- Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Experience investigating and mitigating card-testing and account-takeover attacks
- Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Strong proficiency in using SQL to analyze data, generate insights, and create dashboards and visualizations
Benefits
- The preferred qualifications are a bonus, not a requirement.
Company info
- About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
- About the team
- Stripe is a financial infrastructure platform for businesses.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
This listing is sourced directly from Stripe's careers page and normalized into a canonical job model.