Tbkbank

Tbkbank

Client Services Associate

Denver, CO

Sponsorship not specified$19k-$23kDetected 6 days ago
Customer SupportCommunicationMicrosoft Office

About the role

  • We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility.
  • Thank you in advance for understanding if we do not contact you.
  • We also serve a national client base through our Triumph Commercial Finance division, which offers factoring, equipment lending, asset based lending, and premium finance solutions for independent insurance agents.

Responsibilities

  • Opens new accounts; ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.
  • Professionally makes quality referrals to other areas of the bank and bank partners such as Commercial Lending, Consumer Lending, Treasury Management, Merchant Services, or the Mortgage Partner in your area, etc.
  • Performs all customer transactions and inputs them into the computer system in accordance with established procedures.

Requirements

  • Completes required training within prescribed deadlines to develop an understanding of banking industry and banking regulations and job skills.
  • Adheres to all bank and regulatory requirements and participates in required training.

Nice to have

  • Must be 18 years old
  • Six to twelve months of bank teller experience preferred
  • Customer service, sales or cross selling experience desired

Skills

  • Excellent communication skills required, both written and verbal
  • Basic knowledge of Microsoft office, word processing and email systems
  • Ability to read, write and speak English
  • Ability to take initiative and work independently
  • Pay range dependent on applicable experience and skill level
  • Company benefits including Medical, Vision, Dental, 401K

Compensation

  • Hourly: $19.29 - $22.67

Benefits

  • Medical, Dental, Vision, Paid Time Off, 401k and much more.

Company info

  • Join TBK Bank!
  • At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
  • Our mission is to do well and to do good at the same time.
  • We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
  • Profiles new and existing customers to better serve their financial needs; informs and advises customers of appropriate bank products/services that will make their life easier, save them time, or save them money.
  • Helps customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.
  • Continues to build relationships with current customers to maintain goodwill and gain additional business.

Equal opportunity

  • Statement: Triumph Bancorp, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
  • ABOUT TBK Bank, SSB
  • TBK Bank, SSB, a subsidiary of Triumph Bancorp, Inc. (Nasdaq: TBK), is a Texas-state savings bank headquartered in Dallas, Texas that offers consumer and commercial banking products from our 61 branches throughout Iowa, Illinois, Colorado, Kansas, New Mexico, and Texas.
  • We offer discount factoring through our Advance Business Capital LLC, d/b/a Triumph Business Capital subsidiary and insurance through our Triumph Insurance Group, Inc. subsidiary.

This listing is sourced directly from Tbkbank's careers page and normalized into a canonical job model.