Foodsmart

Foodsmart

Director, Revenue Cycle Management

Remote (US) · Director

Sponsorship not specified$150k-$170kDetected 77 days ago
NegotiationAR/VREHR/EMRLeadershipCommunicationAdaptabilityAccounts Payable

About the role

  • The Revenue Cycle Operations team is a mission-critical function responsible for converting care delivered into cash collected.
  • As a digital health company operating at speed and scale, we rely on a disciplined, relentless revenue cycle to fuel growth-and this role sits at the center of that engine.
  • The ideal candidate is a builder and a closer-someone who thrives in ambiguity, takes full ownership, and pushes past obstacles rather than waiting for direction.

Responsibilities

  • A high-initiative self-starter who thrives on autonomy, possessing the discipline to own your day-to-day and drive results without the need for oversight.
  • This individual will own performance outcomes across the full billing and collections lifecycle, driving accountability, resolving complex payer issues, and ensuring AR is aggressively and accurately worked to resolution.
  • You will be expected to independently identify gaps, design solutions, and lead a high-performing team that executes with urgency and precision.
  • Own the end-to-end collections process: develop, maintain, and be held accountable for high-accuracy collections forecasts, ensuring senior leadership has clear visibility into cash flow.
  • Build and enforce a high-discipline collections engine from the ground up.
  • This includes (but is not limited to) standardizing recovery cadences, eliminating revenue leakage points, and institutionalizing a "zero-loss" mentality to achieve and maintain best-in-class net collection rates.
  • Identify bottlenecks and design/implement workflows that aggressively reduce denials and shorten the AR lifecycle.
  • Strategically partner with the growth teams during contract negotiation to set up clients for success.
  • Partner with Finance, Legal, and Ops to ensure billing strategies are perfectly synced with company growth.
  • Drive the team's KPIs. You will track recovery rates and payer behavior, using data to pivot strategies in real-time.

Compensation

  • $150k-$170k

Benefits

  • Serve as the ultimate "closer" for complex billing disputes, working directly with health plan partners to resolve systemic payment issues and negotiate favorable settlements.
  • Lead the team who manages the end-to-end customer billing processes and experience and all billing communications, ensuring a seamless process for both patients and health plans.
  • Exceptional negotiation and conflict-resolution skills; experience working closely with health plan partners to resolve payment issues favorably.
  • Experience working with different EMR and RCM softwares, as well as a diverse set of health plan portals; system migration experience a plus

Company info

  • Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale.
  • Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs.
  • Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes.
  • Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go.
  • We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible.
  • Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.
  • In 2024, Foodsmart secured a $200 million investment from TPG's Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations' Sustainable Development Goals.
  • This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
  • At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status.
  • Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose.
  • Join us in transforming the way people access and enjoy healthy food.
  • Through our highly personalized, digital platform, we guide more than 3 million members-including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers-on a tailored journey to eating well while saving time and money.
  • We are committed to a set of core values that shape our culture and
  • We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group.
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This listing is sourced directly from Foodsmart's careers page and normalized into a canonical job model.