Cae
Customer Service/Support Representative
Phoenix · Part-time
Sponsorship not specifiedDetected 28 days ago
iOSExcelLogisticsCustomer SuccessCustomer SupportCollaborationOrganizational SkillsMicrosoft Office
About the role
- About CAE CAE is a global leader in training for the civil aviation, defense, and security markets.
- With operations around the world, CAE fosters a collaborative and inclusive workplace where employees contribute to meaningful outcomes.
- Description: The Client Services Representative (CSR) serves as the primary point of contact for client-facing service requests within the training center.
Responsibilities
- For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide.
- Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Requirements
- Ability to communicate effectively verbally and in writing
- Proficiency with Microsoft Office applications, including Outlook, Teams, and Excel
- Ability to learn new software systems and tools quickly
- Ability to handle sensitive information with confidentiality and integrity
- Willingness and ability to work weekends and a variable schedule
- Ability to meet physical requirements, including:
- Ensure classrooms are properly set up with required materials
- As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
Nice to have
- Associate degree (two-year degree) or higher
- Experience supporting executive-level clients or stakeholders
- Experience in hotel, concierge, travel, or similar client-facing environments
- Familiarity with Apple products and iOS applications
- Experience coordinating logistics in a training or event environment
- Demonstrated ability to resolve issues and improve customer satisfaction
Company info
- to help make the world a safer place.
- By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably.
- Equal Opportunity Employer
- At CAE, everyone is welcome to contribute to our success.
- Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.
- If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
- As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step.
- CAE thanks all applicants for their interest.
- However, only those whose background and experience match the requirements of the role will be contacted.
- CAE is a global leader in training for the civil aviation, defense, and security markets.
- Backed by a strong commitment to safety, innovation, and customer success, CAE provides advanced training solutions that help prepare customers to perform complex tasks in critical environments.
Equal opportunity
- https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
- CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.
- Data Privacy
- Privacy Statement | CAE
This listing is sourced directly from Cae's careers page and normalized into a canonical job model.