Sand Tech Holdings Limited

Change Manager (10-month contract)

Baltimore, United States · Senior

Sponsorship not specifiedDetected 5 days ago

Full-Stack DevelopmentMachine LearningData ScienceStakeholder ManagementResearchLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

This is a 10-month contract with the need to be regularly on-site in Baltimore.

Responsibilities

Drive measurable adoption and operational integration of the Baltimore Intelligence Center's AI-enabled products, workflows, and operating model across city stakeholders and agency partners.
Lead executive stakeholder engagement, alignment sessions, and decision-readiness activities across delivery center, agency leadership, and operational teams.
Design and operationalize governance forums, operating cadences, escalation paths, and feedback loops that embed Intelligence Center products into day-to-day decision-making and city operations.
Develop and implement comprehensive change management, communications, and adoption strategies that build user trust while minimizing organizational resistance across public sector environments.
Develop trust-building and adoption strategies for AI-enabled decision-support systems, including communication of model outputs, governance practices, explainability principles, and human-in-the-loop workflows.
Design and execute executive communications, sponsor roadmaps, coaching plans, training programs, and resistance management plans tailored to both technical and non-technical audiences.
Own adoption KPIs, behavioral change metrics, operational usage reporting, and stakeholder feedback mechanisms across the engagement.
Surface organizational blockers, alignment risks, and adoption challenges early, and drive coordinated mitigation plans with city leadership and delivery teams.
Support capability transfer and organizational readiness efforts that enable Baltimore City teams to sustain and extend the Intelligence Center operating model beyond the vendor-led implementation phase.

Requirements

10+ years of experience leading large-scale digital, AI, analytics, or operational transformation programs within complex enterprise or public sector environments.
Proven track record driving executive alignment, organizational adoption, and operating model transformation for enterprise technology initiatives.
Strong understanding of AI/ML-enabled operating models, governance, stakeholder management, and behavioral change in complex organizations.
Exceptional communicator with strong executive presence and the ability to translate complex technical concepts into clear business narratives.
Due to the highly collaborative and internationally distributed nature of our work, successful candidates must be comfortable operating in small teams while contributing to larger, globally coordinated efforts.

Nice to have

Experience in consulting, enterprise transformation, or public sector modernization environments preferred (e.g., BCG, Accenture, Deloitte, McKinsey, Slalom, etc.).

Skills

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better.
Our work delivers proven real-world impact.
Our people are ambitious, curious and relentlessly practical.
Our teams work alongside clients in the field, solving hard problems and deploying solutions that last.

Company info

to harness AI to solve humanity's most pressing challenges.

Visa & Work Authorization

Design and execute executive communications, sponsor roadmaps, coaching plans, training programs, and resistance management plans tailored to both technical and non-technical audiences

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