Iron Mountain
Service Delivery Technician (Monday-Friday)(8am-4:30pm)
US | CO | Denver | 4300 Brighton Boulevard
No sponsorship$54k-$67kDetected 4 days ago
Outbound SalesCustomer SupportRenewable Energy
About the role
- That's why we need smart, committed people to join us.
- Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
- We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
Responsibilities
- Multi tasking - we use several different systems to manage ticket queues.
Requirements
- Attention to detail. ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven.
- Working hours are varied and nights, weekends and holidays may be required.
- The ability to obtain security clearance via government or other agency background check may be required for customer support.
Nice to have
- 0-2 years experience in a customer service or data center environment preferred, but not required.
Compensation
- Please note that an employee's starting salary may vary based on a variety of factors.
- Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
- $53,600.00 - $67,000.00
Benefits
- 401(k), Employee Stock Purchase Plan
- Medical, Dental and Vision benefits - Day One
- Annual Merit Increases, 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay
Company info
- Customer service mentality - we are customer obsessed.
- At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
- Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions?
Equal opportunity
- This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder.
- Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements.
- They may be subject to review.
- All positions within Iron Mountain may include other duties as assigned.
Visa & Work Authorization
- The ability to obtain security clearance via government or other agency background check may be required for customer support
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This listing is sourced directly from Iron Mountain's careers page and normalized into a canonical job model.