atlascredit

atlascredit

Customer Service Representative

Dallas, Texas

Sponsorship not specifiedDetected 6 days ago
CRMCustomer SupportCommunication

About the role

  • History Atlas Credit Company is a family-owned and operated financial institution.
  • These values are very important to our continuous growth as one of the most reputable, transparent, and responsible consumer lending companies.
  • The person who will succeed most at this job will have to be patient, empathetic, and passionately communicative.

Responsibilities

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Keep records of customer interactions, process customer accounts, and file documents
  • Data entry of loan applications/documents.
  • Maintain office cash with accuracy and proper security.
  • Manage incoming calls.

Requirements

  • Monday-Saturday required, with one weekday off during the week.
  • Driver's License (Required)

Nice to have

  • High school or equivalent (Preferred)
  • Customer service: 1 year (Preferred)
  • English (Required)
  • Spanish (Preferred)

Skills

  • Proven customer service or financial service experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skill
  • Ability to multi-task, prioritize, and manage time effectively.
  • Effective reasoning skills
  • Willingness to learn new skills.

Compensation

  • Atlas Credit offers a competitive salary with a full benefit package and advancement opportunities.

Benefits

  • Atlas Credit offers a competitive salary with a full benefit package and advancement opportunities.
  • The benefit package includes, but is not limited to the following:
  • Group health insurance plans
  • Optional dental and vision insurance
  • Paid vacation and sick time

Company info

  • Atlas Credit Company is a family-owned and operated financial institution.
  • We have helped millions of customers with their financial needs and have provided over three billion dollars of financial assistance since 1968.
  • Our core values are community and family-driven, which is the backbone of our company.
  • Here at Atlas Credit, we hold a strong sense of value to our employees and customers because they represent our company's foundation and future.
  • Our mission is to treat every customer and employee with honesty and respect while providing exceptional customer service and an excellent team-building culture.
  • Take the extra mile to engage customers
  • Provide exceptional service to all customers.
  • Grow the office by marketing to new and existing customers.
  • Identify and assess customers' needs to achieve satisfaction.
Apply directly at atlascredit →Create a free account for alerts like thisView atlascredit immigration profile

This listing is sourced directly from atlascredit's careers page and normalized into a canonical job model.