HungerRush

HungerRush

Senior Product Manager, Platform Experience & Insights

Houston, TX · Senior

Work authorization requiredDetected 29 days ago
Data AnalysisProduct ManagementStakeholder ManagementCustomer SuccessResearchLeadershipCommunicationCollaboration

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

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Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • This is a modernization, transformation, and 0-to-1 role.
  • Success means untangling hard, constrained problems, sequencing complex changes well, and knowing when to simplify or retire functionality rather than add to it.

Responsibilities

  • Run continuous discovery, staying in regular direct contact with operators, franchise owners, and corporate brand teams to validate problems before committing engineering investment.
  • Partner in a product trio with Design and Engineering leads, sharing ownership of the roadmap and its tradeoffs.
  • Partner with Sales and Commercial teams to position and package new capabilities in ways that support the business model.
  • Identify and champion opportunities to build AI-powered capabilities directly into HUB, turning numbers into automated recommendations for operators.
  • Platform & Experience Ownership Own the reporting and business insights capability set across every channel of the platform.
  • Own the HUB Dashboard and HUB on-the-go (Mobile) end-to-end, staying deep enough to demo it, train an operator, and troubleshoot a live issue directly.
  • Persona-Balanced Product Design Design experiences for SMB operators, franchise owners, and corporate brand stakeholders, engaging directly with each to understand their distinct needs and levels of oversight.

Requirements

  • It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

Nice to have

  • success means problems solved, not features shipped.
  • Actively look for opportunities to simplify, consolidate, or retire legacy functionality, treating subtraction as a deliberate product tool.
  • Commercial Ownership Understand the pricing and packaging implications of platform capabilities, factoring commercial tradeoffs into roadmap decisions.
  • AI-Native Product Practice Use AI tools throughout the discovery-to-delivery workflow, from research synthesis to spec drafting and prototyping, to move faster without sacrificing rigor.
  • Define the data foundation strategy, quality, structure, and governance, that enables reliable reporting today and AI-driven insights tomorrow.
  • Ensure HUB feels like one unified product, even where individual modules (configuration, menu, loyalty, coupons) are owned by other teams.
  • Coordinate with other product teams and departments, representing this role in cross-team planning and leading product marketing efforts and go-to-market for owned products.
  • Genuine enthusiasm for modernization and transformation work, with proven experience evolving a legacy or fragmented platform, including simplifying or retiring functionality as well as launching 0-to-1 capabilities.

Skills

  • The platform is mid-evolution, with real legacy constraints and a company-wide focus on platform stability.
  • The strongest candidates are puzzle-solvers who find that energizing, not limiting.
  • Product Operating Model & Continuous

Company info

  • HungerRush is a leading provider of integrated restaurant solutions.
  • HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
  • The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business.
  • Position overview As a Senior Product Manager, you will own the reporting, analytics, and cross-product experience layer of HUB, spanning point-of-sale, the HUB Dashboard, and the Mobile HUB app, the primary tool for managing a business on the go.
  • You'll balance the distinct needs of SMB operators, franchise owners, and corporate multi-brand stakeholders within one coherent experience, operating as an empowered product leader accountable for outcomes, not output, in close partnership with Design and Engineering.
  • Product Operating Model & Continuous Discovery Operate as part of an empowered product team accountable for outcomes: success means problems solved, not features shipped.

Equal opportunity

  • HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

Visa & Work Authorization

  • This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future.
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