VideoAmp
Delivery Analyst
New York, NY
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About the role
- VideoAmp is looking for a Delivery Analyst to join our growing Professional Services team.
- Are you a detail-oriented, client-focused problem-solver who thrives on turning technical measurement setup into a smooth client experience?
Responsibilities
- Partner with Account Management to schedule and help lead onboarding calls, confirming measurement scope, deliverables, and service expectations.
- Build and maintain custom audiences within the platform based on client-defined criteria.
- Own creative fingerprinting for RaaS/CTV measurement, as captured in the client's digital data onboarding workbook.
- Request and validate metadata mapping before building any client deliverable.
- Open and manage tickets for pixel QA and discrepancy checks, escalating to Account Management when a client is unresponsive to changes that could impact renewal or upsell opportunities.
- Build and deliver platform dashboard reporting stipulated in the client's contract/order.
- Build templated and contracted reporting decks in partnership with Account Management, who provides templates and any bespoke upsell content and owns final delivery of assets to the customer.
- Support & Troubleshooting
- Create and manage JIRA tickets for onboarding and troubleshooting needs.
- Support troubleshooting of platform issues, including data discrepancies, report failures, and access issues.
Requirements
- Experience with pixel/tag implementation, ad serving platforms, or digital audience measurement.
Compensation
- $104,000 - $110,000 (commensurate with experience)
Benefits
- Cell phone & wifi reimbursement · Commuter benefits
- 📍 NYC | Remote | $104,000 - $110,000 + Equity + Benefits
This listing is sourced directly from VideoAmp's careers page and normalized into a canonical job model.