foho
Senior Director of Guest Retreats
Forest Falls, California · Director · Full-time
Sponsorship not specifiedDetected 12 hours ago
CRMUnityLeadershipCommunicationTime ManagementPublic Speaking
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Lottery odds40
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About the role
- The Senior Director of Guest Retreats is a full-time, on-site executive leadership position responsible for directing the strategic vision, growth, operational excellence, and spiritual ministry impact of Forest Home's Guest Retreats teams.
- hospitality, seamless event planning / booking processes, and transformative ministry experiences that align directly with Forest Home's Mission, Vision, and Core Values.
Responsibilities
- Serve as an active member of the Executive Leadership Team, collaborating with the President/CEO and executive peers on overall ministry strategy, fiscal stewardship, cross-departmental alignment, culture building, and operational growth.
- Develop and drive operational roadmaps across assigned departments and teams to accomplish Forest Home's 1-Year, 3-Year, and 10-Year organizational goals, introducing innovative retreat models and operational efficiencies.
- Maintain alignment with Forest Home's Statement of Faith, actively participating in and leading staff devotions / core-value reminders on regular basis.
- Lead, facilitate, and execute strategic projects and operational improvements as requested by the President/CEO.
- Spiritual Alignment: Maintain alignment with Forest Home's Statement of Faith, actively participating in and leading staff devotions / core-value reminders on regular basis.
- Build a high-trust, highly accountable operational culture grounded in Level-5 Servant Leadership principles (Jim Collins) and tracked through Gallup Q12 engagement metrics.
- Event Hosting & Experience: Train and empower Event Planners and Hosts to build strong relationships with partner churches while maximizing operational efficiency and time management to deliver world-class guest experiences on site.
- Function as a primary guest advocate, ensuring team operations directly support partner ministry objectives.
- The Senior Director ensures that all church partners, groups, and guests experience exceptional
- Train and empower Event Planners and Hosts to build strong relationships with partner churches while maximizing operational efficiency and time management to deliver world-class guest experiences on site.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Leadership & Administration: Proven success in leading direct-report teams, fostering employee engagement, resolving conflicts with wisdom, managing department budgets, and driving operational excellence.
- College degree required in relevant field.
- Minimum 7-10 years of progressive leadership experience in hospitality, camp/conference management, event operations, or major para-church ministry leadership.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- On-Site Requirement: Ability and willingness to work on site at Forest Home, providing visible, accessibleleadership to staff, church partners, and retreat guests.
- Spiritual Maturity: Demonstrated mature Christian faith, active local church involvement, signed Statement of Faith, and strong comfort praying with staff, leaders, and guests in person or over the phone.
- Communication Skills: Exceptional written and verbal communication skills, including public speaking and one-on-one relational effectiveness.
- PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.
- While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical work
- some lifting, pushing, or pulling of objects over 20 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.
- ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times. FOREST HOME EMPLOYMENT STATEMENT: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home's at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.
- Surrender to the Lord daily through obedience to His Word
Nice to have
- Master's degree preferred.
Skills
- Exceptional written and verbal communication skills, including public speaking and one-on-one relational effectiveness.
- SUPERVISORY RESPONSIBILITIES This position is responsible for Guest Retreats, Guest Reservations, Guest Dining, Retail and Accommodations.
- Requires mild physical work; some lifting, pushing, or pulling of objects over 20 pounds.
- Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.
- The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
- This job description will be reviewed periodically as duties and responsibilities change with business necessity.
- Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors.
- The noise level in the work environment is usually moderate but can be loud at times.
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- All terms and conditions of Forest Home's at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.
- Surrender to Christ (Romans 12:1-2)
- Abide with the Lord daily through study of His Word and prayer
Benefits
- Develop, manage, and report on operating budgets across all supervised departments and hire, train, and lead highly engaged teams,ensuring alignment with Forest Home's Mission, Vision, Core Values, and goals.
Company info
- Recruit, hire, train, coach, and retain highly engaged teams.
- Reservations Optimization:
- Direct and optimize the Program Reservations team in managing group inquiries and rebooking processes.
- Create an accountable environment with recorded calls, script training, and CRM tracking for quality assurance.
This listing is sourced directly from foho's careers page and normalized into a canonical job model.