Ghdgroup
Customer Service Representative (CSR)
Biloxi, Mississippi, United States
Sponsorship not specifiedDetected 3094 days ago
CRMCustomer SupportCommunication
About the role
- We believe everyone and every interaction matters.
- With an "others first" mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better.
Responsibilities
- Effectively manage large amounts of incoming calls
- Generate sales leads
- Build sustainable relationships of trust through open and interactive
- The target is to ensure excellent service standards and maintain high customer
Requirements
- Track record of over-achieving quota
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of
- Customer orientation and ability to adapt/respond to different types of characters
Nice to have
- High school diploma or equivalent
- college degree preferred
Company info
- Identify and assess customers' needs to achieve satisfaction
- Take the extra mile to engage customers
- We are a company of many perspectives unified by one goal: To help people, one caring interaction at a time.
- We listen with our brain and speak from our heart, creating a spirit of trust with our clients and their customers
- We are looking for a customer service representative to act as a liaison,
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This listing is sourced directly from Ghdgroup's careers page and normalized into a canonical job model.