Ghdgroup

Ghdgroup

Customer Service Representative (CSR)

Biloxi, Mississippi, United States

Sponsorship not specifiedDetected 3094 days ago
CRMCustomer SupportCommunication

About the role

  • We believe everyone and every interaction matters.
  • With an "others first" mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better.

Responsibilities

  • Effectively manage large amounts of incoming calls
  • Generate sales leads
  • Build sustainable relationships of trust through open and interactive
  • The target is to ensure excellent service standards and maintain high customer

Requirements

  • Track record of over-achieving quota
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of
  • Customer orientation and ability to adapt/respond to different types of characters

Nice to have

  • High school diploma or equivalent
  • college degree preferred

Company info

  • Identify and assess customers' needs to achieve satisfaction
  • Take the extra mile to engage customers
  • We are a company of many perspectives unified by one goal: To help people, one caring interaction at a time.
  • We listen with our brain and speak from our heart, creating a spirit of trust with our clients and their customers
  • We are looking for a customer service representative to act as a liaison,

This listing is sourced directly from Ghdgroup's careers page and normalized into a canonical job model.