Parloa
SAP Integration Architect
New York Office · Senior
Sponsorship not specified$170k-$200kDetected 59 days ago
TypeScriptPythonSQLAWSGCPAzureCloud PlatformsKubernetesRESTLLMsAgentic AIComplianceStakeholder ManagementSalesforceCRMSAPHRISCustomer SupportCommunicationNetSuite
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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About the role
- As Parloa continues to grow rapidly within the SAP ecosystem, we're hiring an SAP Integration Architect to join our SAP Center of Excellence (CoE).
- This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI.
- This role is a blend of architecture and hands-on delivery and centers on SAP integration and orchestration as the core area of ownership and conversational AI as a secondary skillset.
Responsibilities
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
- Collaborate across functions when needed: Work in tandem with Parloa's Agent Architects and FDEs, and provide technical guidance and enablement to non-SAP team members.
Requirements
- 5+ years of hands-on experience in SAP integration development and architecture incl. technical consulting, and delivering scalable integrations in live enterprise environments.
Nice to have
- Exposure to customer contact center technologies, telephony and enterprise CX platforms
- Familiarity with SAP architecture frameworks (Clean Core, ISA-M, Extensibility Framework)
- Familiarity with the SAP CX and CRM solutions, such as SAP Service Cloud, SAP Sales Cloud etc.
- Experience integrating non-SAP ERPs (MS Dynamics 365, Oracle NetSuite) and CRM/HCM systems (Salesforce, Workday, ServiceNow).
- Foundational knowledge of a cloud platform (AWS, Azure, or GCP) and Kubernetes
- programming in Python, SQL, or TypeScript/Node.js.
- Foundational knowledge of SAP data and analytics (SAP BW/4HANA, SAP Datasphere, SAP Analytics Cloud).
- Experience operating in fast-paced startup or high-growth enterprise software environments.
Skills
- First experience in the field with SAP's AI stack (e.g., SAP AI Core, SAP AI Launchpad, SAP Joule) and interoperability standards like MCP
- Foundational SAP ABAP knowledge and solid Groovy scripting skills
- Project and stakeholder management skills, with passion for meeting milestones and effective communication
- Entrepreneurial mindset with initiative, results orientation, and the ability to identify opportunities for impact
- Nice to Have
Compensation
- $170,000 - $200,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.