Parloa
SAP Integration Architect
New York Office
Sponsorship not specified$170k-$200kDetected 7 days ago
TypeScriptPythonSQLAWSGCPAzureCloud PlatformsKubernetesRESTLLMsAgentic AIComplianceStakeholder ManagementSalesforceCRMSAPHRISCustomer SupportCommunicationNetSuite
About the role
- As Parloa continues to grow rapidly within the SAP ecosystem, we're hiring an SAP Integration Architect to join our SAP Center of Excellence (CoE).
- This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI.
- This role is a blend of architecture and hands-on delivery and centers on SAP integration and orchestration as the core area of ownership and conversational AI as a secondary skillset.
Responsibilities
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
- Collaborate across functions when needed: Work in tandem with Parloa's Agent Architects and FDEs, and provide technical guidance and enablement to non-SAP team members.
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
Requirements
- 5+ years of hands-on experience in SAP integration development and architecture incl. technical consulting, and delivering scalable integrations in live enterprise environments.
- apply your first hands-on experience with SAP Business AI and it's underlying components such as SAP AI Core and Launchpad, SAP Joule agents and skills to support AI-powered integration scenarios and extensibility.
Nice to have
- Exposure to customer contact center technologies, telephony and enterprise CX platforms
- Familiarity with SAP architecture frameworks (Clean Core, ISA-M, Extensibility Framework)
- Familiarity with the SAP CX and CRM solutions, such as SAP Service Cloud, SAP Sales Cloud etc.
- Experience integrating non-SAP ERPs (MS Dynamics 365, Oracle NetSuite) and CRM/HCM systems (Salesforce, Workday, ServiceNow).
- Foundational knowledge of a cloud platform (AWS, Azure, or GCP) and Kubernetes
- programming in Python, SQL, or TypeScript/Node.js.
- Foundational knowledge of SAP data and analytics (SAP BW/4HANA, SAP Datasphere, SAP Analytics Cloud).
- Experience operating in fast-paced startup or high-growth enterprise software environments.
Skills
- First experience in the field with SAP's AI stack (e.g., SAP AI Core, SAP AI Launchpad, SAP Joule) and interoperability standards like MCP
- Foundational SAP ABAP knowledge and solid Groovy scripting skills
- Project and stakeholder management skills, with passion for meeting milestones and effective communication
- Entrepreneurial mindset with initiative, results orientation, and the ability to identify opportunities for impact
- Nice to Have
Compensation
- $170,000 - $200,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.