AQR
Application Support Engineer
Greenwich, CT
Sponsorship not specified$110k-$140kDetected 22 hours ago
PythonSQLProject ManagementResearchCommunicationCollaboration
About the role
- You will learn a cutting-edge cloud-deployed quantitative portfolio management and research system.
- You will work closely with both the business and other technical teams.
- We are seeking someone who is passionate about technology and systems reliability, who is looking for an opportunity to grow into a systems reliability engineer.
Responsibilities
- Manage users' expectations to ensure satisfaction with AQR and our products
- Participate in on-call production support rotations - some of which may be off hours.
- Identify/update missing prod-support processes and author new processes with the assistance of dev/business-teams using a support wikis.
- Manage communication with stakeholders and across teams.
- Understand and document root-causes of problems and collaborate across teams to deliver improvements.
- Develop and maintain in-depth knowledge of AQR's Applications products to support customers.
- Gain and maintain current knowledge of AQRs Support Policies and Procedures
Requirements
- Ability to work effectively both independently and in a small team environment.
Nice to have
- Bachelor's Degree - Engineering or Computer Science preferred - or equivalent experience.
- Hands-on technical abilities including SQL and programming/debugging - Python preferred.
Skills
- About AQR Capital Management
- AQR is a global investment firm built at the intersection of financial theory and practical application.
- At AQR, our employees share a common spirit of academic excellence, intellectual honesty, and an unwavering commitment to seeking the truth.
Compensation
- The salary range for this role is expected to be [$110,000-$140,000].
Benefits
- This would require learning our deployment architecture, alerting/monitoring tools, etc.
- A passion for learning technology and using it to automate manual work and improve system reliability.
Company info
- Effectively interact with Quality Assurance to report bugs identified by customers.
- We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business.
Equal opportunity
- AQR is an Equal Opportunity Employer.
This listing is sourced directly from AQR's careers page and normalized into a canonical job model.