Pultegroup
Senior Escrow Support Processor (PGP Title)
Coppell, TX · Senior · Contract
Sponsorship not specifiedDetected 11 days ago
ExcelRecruitingCommunicationCollaborationTime ManagementMentoringMicrosoft Office
About the role
- Additional information: this role will focus on handling post‑closing activities, including post‑close audits, issue resolution, and follow‑up actions, ensuring files are completed accurately and in compliance with regulatory and company standards.
Responsibilities
- Own and manage assigned escrow files through key transaction milestones, ensuring accuracy, completeness, and readiness for closing.
- Maintain high quality and accuracy standards while identifying potential risks or errors
- Support quality initiatives and trend identification
- Act as a subject matter expert for escrow support activities, providing guidance and support to peers and partner teams.
- Collaborate effectively with internal stakeholders to resolve issues, align expectations, and communicate status updates.
- Provide feedback on workflows, tools, and operational challenges to support process enhancements and standardization.
- Participate in initiatives focused on improving efficiency, quality, and scalability of escrow support operations.
Skills
- Minimum of a High School Diploma or Equivalent
- 4+ years in title and escrow operations
- Experience with settlement statements/CDs
- Centralized/high-volume experience preferred
- Multi-state experience preferred
- Knowledge of escrow process, preparing commitments, CPLs, prorations
- Proficiency in escrow and title systems (e.g., SoftPro or similar)
- Strong analytical skills, including intermediate Excel proficiency
- Proficiency in Microsoft Office Suite required
- High attention to detail with sound judgment and problem‑solving ability
- Strong ownership and accountability for work outcomes
Company info
- this role will focus on handling post‑closing activities, including post‑close audits, issue resolution, and follow‑up actions, ensuring files are completed accurately and in compliance with regulatory and company standards.
- Ensure escrow documentation aligns with contractual terms, regulatory requirements, and company standards.
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