Marketech International Corporation USA
Technical Service Engineer
Phoenix, AZ
Sponsorship not specifiedDetected 8 days ago
ExcelSupply ChainLogisticsCustomer SupportMechanical DesignElectrical EngineeringCommunicationProblem SolvingMicrosoft Office
About the role
- Our offerings include specialized equipment, chemicals, and parts, along with installation, preventive maintenance, troubleshooting, repair, transportation, and warehousing services.
- The ideal candidate has strong mechanical aptitude, problem-solving skills, and a customer-focused mindset.
- Work may occur in warehouses, manufacturing facilities, cleanrooms, laboratories, equipment rooms, and customer locations.
Responsibilities
- Support equipment installation, setup, commissioning, startup, testing, and functional verification.
- Perform troubleshooting, inspections, preventive maintenance, and basic repair activities.
- Support customer training, equipment handover, product evaluations, and technical discussions.
- Identify opportunities to improve equipment performance, service processes, and customer support.
- This role includes office-based technical support, equipment-area work, customer-site visits, installation activities, and troubleshooting.
Requirements
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Materials Science, Engineering Technology, or a related field.
- Ability to read and interpret technical drawings, equipment manuals, specifications, and product documentation.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams.
Nice to have
- Experience supporting semiconductor, high-tech manufacturing, industrial equipment, laboratory, or cleanroom environments.
- Experience with equipment installation, troubleshooting, preventive maintenance, startup, or repair.
- Familiarity with root cause analysis, corrective actions, technical reporting, and issue tracking.
- Mandarin proficiency is preferred
- Spanish language skills are a plus.
- Work Environment
- Required personal protective equipment must be worn in applicable work environments.
Benefits
- Company-paid medical, dental, vision, and life insurance coverage for employees.
- Paid Time Off.
- 401(k) retirement plan.
Company info
- Conduct root cause analysis and coordinate corrective actions with customers, suppliers, and internal teams.
- Provide onsite and remote technical support to customers, suppliers, vendors, and internal teams.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity or expression, sexual orientation, or any other characteristic protected by applicable law.
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