Jobgether

Jobgether

Manager Claims Service

Canada

Sponsorship not specified$77k-$124kDetected 1 day ago
CompliancePerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

  • The position combines people management, operational strategy, performance optimization, and customer-focused problem solving.
  • It is an ideal opportunity for an experienced insurance leader who thrives in a collaborative, performance-driven environment.
  • Accountabilities: The Manager Claims Service will oversee a team of claims professionals, ensuring high-quality service delivery, effective performance management, and continuous operational improvement.

Responsibilities

  • This position is listed on behalf of a partner company, who manages all applications and next steps.
  • Our partner is looking for a Manager Claims Service based in Canada.
  • This leadership role offers the opportunity to manage a claims service team while improving customer experiences and operational performance.
  • You will lead, coach, and develop a team of claims professionals while ensuring service excellence and efficient claims processes.
  • You will work closely with senior leaders and cross-functional teams to implement initiatives that improve service delivery and business outcomes.
  • Opportunity to lead and develop a team of claims professionals.
  • Comprehensive employee support and resources to help you succeed in your role.

Requirements

  • The ideal candidate is an experienced insurance professional with strong leadership capabilities, claims knowledge, and a proven ability to improve team performance.
  • 5+ years of relevant professional experience.
  • University degree or college diploma in a related field.
  • Strong understanding of auto and property insurance operations.
  • Experience managing claims systems, procedures, liability considerations, and compliance requirements.
  • Proven experience with conflict management and customer relationship resolution.
  • Experience supporting change management initiatives and driving operational results.

Nice to have

  • CIP designation or active progress toward completion is preferred.

Compensation

  • Competitive annual compensation ranging from approximately $77,200 to $124,075, based on skills and experience.

Company info

  • We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
  • Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
  • The final decision and next steps (interviews, assessments) are managed by their internal team.
  • We appreciate your interest and wish you the best!
  • Why Apply Through Jobgether?
  • This role provides the opportunity to influence claims operations, mentor talent, and create meaningful improvements for customers.
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This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.