Assort Health
Principal Agent Strategy Manager
San Francisco ยท Principal
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About the role
- Assort Health is changing how healthcare organizations connect patients with care through AI.
- This is a senior individual contributor role with meaningful influence across the company.
- You'll help shape our product, mentor other Agent Strategists, and define how the function scales.
Responsibilities
- Own Assort's largest and most complex accounts across the full customer journey.
- Build trust with C-suite stakeholders and guide decisions about AI, operations, and growth.
- Protect retention, lead renewals, and identify meaningful expansion opportunities.
Requirements
- 8+ years of relevant experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy.
- Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
- Strong executive communication, commercial judgment, and the ability to navigate complex organizations.
- Experience leading programs across multiple teams, workstreams, and senior stakeholders.
- Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly.
- The ability to influence without authority, mentor others, and improve how a team operates.
- Experience at an early-stage startup or rapidly growing SaaS company.
- Sound judgment, clear prioritization, and comfort making decisions with limited information.
- Experience working in healthcare, health tech, or another highly regulated industry.
- Experience helping enterprise customers adopt AI, automation, or other technical products.
- Experience building customer programs, processes, or playbooks from the ground up.
- ๐ธ Competitive Compensation - Including salary and employee stock options so you share in our success.
Compensation
- ๐ธ Competitive Compensation โ Including salary and employee stock options so you share in our success.
Benefits
- ๐ Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
- ๐ป Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
- ๐ฉบ Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
- ๐ Flexible PTO - We trust you to take the time you need to recharge and come back ready to crush it.
- ๐ช Fitness Stipend - Your wellness matters.
- We reimburse monthly membership costs to support your health.
- ๐ Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
- ๐ต 401(k) - Build your retirement savings.
- Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients.
- If you want to make healthcare accessible for everyone, we'd love to hear from you!
Company info
- HOW WE WORK & WHAT WE VALUE Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients.
- Our company values guide how we work-they are present in how we show up, make decisions and work together to move our mission forward.
- Our team is growing and we are looking for motivated, hardworking, and passionate talent.
This listing is sourced directly from Assort Health's careers page and normalized into a canonical job model.