Fictiv
Strategic Program Manager
Remote - USA
Sponsorship not specified$105k-$150kDetected 7 days ago
Product ManagementExcelLogisticsProcess ImprovementProcurementCustomer SuccessCommunicationCollaborationTime Management
About the role
- About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions.
- Strategic Program Manager (SPM) - Join Our World-Class Team at MISUMI Americas!
- You'll work cross-functionally with Sales, Solutions Engineering, and Fulfillment teams to scope, plan, and execute complex programs, ensuring products launch on time, within budget, and at the highest quality standards.
Responsibilities
- Act as the primary customer advocate, building strong relationships to deliver high-quality customer experiences that drive long-term loyalty.
- Collaborate cross-functionally with pre- & post-sale teams to ensure on-time delivery while proactively managing risks and changes throughout the program lifecycle.
- Leverage your technical expertise in engineering and manufacturing alongside strong program management skills to identify risks early, develop risk mitigation plans, and manage changes to keep projects on track.
- Monitor and report program milestones making necessary adjustments to timelines and deliverables, to meet customer expectations and maintain high-quality standards.
- Identify opportunities for process improvements and collaborate with cross-functional teams to enhance operational efficiency and customer satisfaction.
- All employees are expected to maintain and contribute to the QMS.
- Customer-Facing Experience to lead complex, consultative technical sales engagements, leveraging operational expertise to drive success.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
- Self-starter, with strong business acumen and a customer-first mindset, capable of solving problems and building deep, meaningful relationships with customers and internal stakeholders.
Requirements
- Your ability to align internal teams with customer goals will be central to delivering consistent, measurable value across the full product lifecycle.
- Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering.
- 5+ years of experience managing projects/ programs in fast-paced engineering or manufacturing environments.
- Hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities.
- Proficiency in standard program management tools and software used for tracking, communication, and reporting across distributed teams.
Compensation
- $105,000 to $150,000 per year, depending upon experience
- Annual Education stipend
Benefits
- Passionate about learning, building solutions, and tackling challenges.
- Competitive medical, dental, and vision insurance
Company info
- Serve as the Subject Matter Expert (SME) for the program, providing valuable insights and guidance to both internal teams and customers to ensure alignment and clarity.
- Facilitate regular status meetings with customers and internal teams to clearly communicate requirements, timelines, and quality standards, ensuring alignment and proactively resolving any blockers.
- At MISUMI Americas you will be part of an innovative team that is redefining the future of manufacturing.
This listing is sourced directly from Fictiv's careers page and normalized into a canonical job model.