Coursera
Senior Merchandising Manager
United States · Senior
Sponsorship not specifiedDetected 6 days ago
Data ScienceData VisualizationA/B TestingStakeholder ManagementLeadershipCommunicationCollaborationProblem Solving
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Consumer Category Management team is responsible for helping learners discover the right content, offers, and learning pathways at every stage of their journey.
- As a Senior Merchandising Manager, you will play a key role in establishing and evolving merchandising as a strategic growth function at Udemy.
- As Udemy and Coursera continue to integrate, you'll also help identify opportunities to connect learners with complementary products and learning experiences across the combined portfolio through thoughtful cross-sell and upsell merchandising strategies.
Responsibilities
- Lead merchandising initiatives across key consumer surfaces, including homepage, navigation, browse, search, course pages (XDP), hubs, recommendation modules, and promotional placements.
- Partner with Category Managers to amplify strategic content launches, priority categories, seasonal campaigns, and business initiatives through thoughtful merchandising and content placement.
- Collaborate with Product and Engineering to define and enhance merchandising capabilities, including curated collections, candidate pools, business rules, personalization, and scalable merchandising tools.
- Design, execute, and analyze merchandising experiments to validate hypotheses, improve customer experiences, and optimize business outcomes.
- Develop merchandising frameworks that balance learner needs, commercial priorities, editorial curation, and algorithmic recommendations to deliver the best customer experience.
- Demonstrated success developing merchandising strategies that drive measurable improvements in learner engagement, conversion, retention, and revenue.
- Experience partnering cross-functionally with Product, Engineering, Design, Marketing, Analytics, and Data Science to deliver customer-centric solutions.
Requirements
- Bachelor's degree in Business, Marketing, Analytics, or a related field, with 7+ years of experience in digital merchandising, e-commerce, category management, growth, marketplace strategy, or a related discipline.
- Strong commercial acumen with the ability to balance learner experience, marketplace dynamics, and business objectives.
- Excellent communication and stakeholder management skills, with a demonstrated ability to influence across functions and levels of the organization.
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