Path Robotics

Path Robotics

Customer Success Manager, Manufacturing

Columbus, Ohio

Sponsorship not specifiedDetected 5 days ago
Operations ManagementProcess ImprovementCustomer SuccessRoboticsCommunicationProblem SolvingAdaptabilityOrganizational SkillsLean Manufacturing

About the role

  • Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities

  • Partner with customer production, manufacturing, and engineering teams to optimize the performance and utilization of Path's robotic welding systems.
  • Collaborate closely with Deployment, Engineering, Product, and Sales teams to resolve production challenges and improve system performance.
  • Identify opportunities to improve manufacturing workflows, increase system uptime, and drive operational efficiencies.
  • Monitor system performance and support continuous improvement initiatives across customer manufacturing environments
  • Excellent communication skills with the ability to build trusted relationships across all levels of a manufacturing organization.
  • Build the Path Forward
  • Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries.
  • We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Requirements

  • 5+ years of experience in manufacturing, production operations, industrial engineering, operations management, or a related field.
  • Strong understanding of manufacturing processes, production scheduling, and operational excellence.
  • Experience with Lean Manufacturing, Six Sigma, root cause analysis, or other continuous improvement methodologies.

Nice to have

  • Experience with industrial automation, robotics, welding, or manufacturing technology.
  • Familiarity with production KPIs such as throughput, uptime, cycle time, OEE, quality, and scrap reduction.
  • Experience supporting the implementation or optimization of manufacturing equipment or production systems.
  • Why You'll Love Working Here
  • Daily free lunch to keep you fueled and connected with the team
  • Generous employee referral bonuses-help us grow our team!
  • We encourage unique thinking and are dedicated to creating a diverse and inclusive environment.
  • We will respond to your request within 48 hours.

Company info

  • At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
  • If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.
  • At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued.
  • If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com.
  • We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience.
  • Serve as the primary point of contact for assigned manufacturing customers following implementation.
  • At Path Robotics, we're building the future of embodied intelligence.
  • We are looking for an experienced Customer Success Manager with a strong manufacturing background to help customers successfully integrate Path's autonomous welding systems into their production environments.
  • This role is ideal for someone who understands manufacturing operations, production planning, and continuous improvement, and enjoys partnering with customers and internal teams to drive operational excellence.
  • Passionate about advanced manufacturing, automation, and helping customers improve their production operations.
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This listing is sourced directly from Path Robotics's careers page and normalized into a canonical job model.