Luxury Presence

Billing Manager

United States

Sponsorship not specified$95k-$105kDetected 5 days ago

SEOSalesforceFinancial AnalysisAccountingLeadershipCommunicationCritical ThinkingFinancial ReportingAccounts Payable

About the role

Billing is central to both our client experience and financial operations.
As a critical part of the order-to-cash process, you'll directly impact the integrity of our financial reporting and business performance.
Work hand-in-hand with our billing QA analysts to investigate discrepancies, identify root causes, and improve billing accuracy.

Manage and develop teams responsible for customer billing support and billing QA.
Set clear expectations, coach performance, and drive accountability.
Build scalable processes, documentation, and playbooks that improve efficiency and consistency.
Own the end-to-end order-to-cash billing process
Partner with internal teams and our billing vendor to resolve billing issues and ensure fixes are implemented.
Partner with the GTM teams to resolve issues quickly and improve the customer experience.
Own collections efforts, including overdue invoices, deactivations, and bad debt tracking.
Escalate risks early and drive cross-functional resolution.
Luxury Presence is building the AI growth platform for real estate.
As Luxury Presence scales beyond $100M ARR, we're building a best-in-class order-to-cash process powered by AI native platforms.

3-5 years of experience in billing, accounts receivable, collections or a related function, preferably in a SaaS or subscription business.
Experience managing teams and driving accountability against service levels and performance expectations.

Comfortable working across billing systems, spreadsheets, and reporting tools.
Strong written and verbal communication skills.
Experience with Salesforce, Tabs, Rillet, PandaDoc, Stripe, Notion, and Slack is preferred but not required.
5000 fastest-growing companies list three years in a row.
More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams.
Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists.
Luxury Presence is an Equal Opportunity Employer.

Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.

This listing is sourced directly from Luxury Presence's careers page and normalized into a canonical job model.