FairSquare
Chief Information & AI Officer
San Diego, CA · Exec · Full-time
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About the role
- This is a builder's seat, not a caretaker's.
Responsibilities
- Stand up and lead an AI Center of Excellence: the central hub that sets standards, shared tooling and playbooks for AI leads embedded across the business - and that spreads what works instead of letting it stay in one team.
- Build the governance that makes speed defensible - model risk management, data protection, quality assurance, fair-lending and regulatory compliance, and explainability and audit standards for AI output.
- Own system infrastructure end to end: functionality, resilience, security, and the platforms our AI work depends on.
- Coach, develop and retain a distributed team of software, data science, AI and IT professionals - keeping real development plans in place for your leaders and yourself, and working with HR on the AI fluency, reskilling and change management that enterprise AI adoption genuinely requires.
- Lead in line with our policies and applicable law: hiring and training, planning and directing work, and developing and rewarding performance.
Requirements
- At least 10 years in technology roles, including hands-on exposure to AI/ML or data science, and at least 5 years leading people.
- A track record of owning budgets and business planning at scale - and of delivering what you committed to, on the date you committed to it.
- Strategic range - the ability to set a direction across both the technology and the AI domains, then execute it: consulting widely before you decide, and moving with real urgency once you have.
- Deep technical knowledge of cloud platforms, mobile applications and generative AI, and a clear sense of how they apply to financial services and lending.
- Real experience with AI governance, model risk management and regulatory compliance - including fair-lending regulation (for example ECOA / Regulation B) and data privacy.
- Leadership and organizational ability across a distributed, cross-functional operating model, with a record of growing people and not only shipping projects - the leaders you have developed are the evidence.
Nice to have
- Full-time, Executive
- Reports to the President Every lender in the country can buy the same AI models on the same afternoon.
- Almost none of them have worked out how to put those models to work in a business where a wrong answer is a regulatory event - and, for the owner on the other end, a payroll that does not get made.
- That is the job.
- A bachelor's degree in computer science, engineering, data science or a related field
- a master's or PhD in AI/ML is preferred.
Compensation
- $290k-$375k
Benefits
- Find and deploy the technologies - including AI and machine learning - that create genuine competitive advantage in fintech, and say no to the ones that do not.
- Position eligible for additional incentives including bonus, equity, 401(k) match, health and welfare benefits, amazing culture, growth opportunity and more.
Company info
- owning the technology and AI budget, aligning investment with our vision and our stakeholders' needs, sequencing AI use cases against a risk-tiered framework, and uniting software engineering, data science, AI and IT into one team that can actually execute against the strategy you set.
- You will also lead it the way we expect every leader at FairSquare to lead - commitments owned and delivered on time, problems surfaced before they become surprises, disagreement voiced at the table rather than after the meeting, and full commitment carried forward once a decision is made.
- Set the technology and AI strategy for the enterprise, and keep it tied to our Key Goals and business outcomes rather than to tooling.
- Curiosity about what is new, discipline about what is worth it.
- Prioritize and sequence AI use cases enterprise-wide against a risk-tiered framework, distinguishing what can be automated outright from what requires human oversight or human judgment alone - and deciding in the customer's favor when the trade-off is close.
- Define and report the measures that matter - adoption, accuracy, override and correction rates, cycle-time impact and return on investment - and carry that story, good news and bad, to the President and the Board.
- Partner across every function to put technology and AI to profitable use: treat internal colleagues as customers, go to the person rather than around them, name the friction you find in a process instead of quietly working around it, and use what you hear back to adjust course.
- What You Bring A bachelor's degree in computer science, engineering, data science or a related field; a master's or PhD in AI/ML is preferred.
Equal opportunity
- San Diego, CA; Atlanta, GA, or Orlando, FL.
- FairSquare is an equal opportunity employer.
This listing is sourced directly from FairSquare's careers page and normalized into a canonical job model.