Evolution of Medicine

Senior Team Manager (Online Gaming)

Southfield, MI, United States · Senior · Full-time

Sponsorship not specifiedDetected 41 days ago

JiraOKRsForecastingProcess ImprovementHREmployment LawLeadershipCommunicationMicrosoft Office

About the role

The Senior Team Manager will be charged with the responsibility to ensuring operational excellence at all times.
Many of these tasks are performed ad hoc and are often unpredictable.
It is vital that a person in this position uses good judgement to make the right decision for the operation while always showing the highest level of character.

Manage employee expectation and eventual requests
Partner with Human Resources to ensure appropriate team member accountability and appropriate disciplinary responses
Establish and maintain culture of performance excellence within the studio;
Maintaining staff by recruiting, selecting, orienting, training, developing and supervising subordinates;
Increasing the effectiveness and efficiency of subordinate's performance through improvements of Operations functions within own department or initiating cross-departmental improvements;
Developing and maintaining internal documentation (manuals, procedures, regulations etc.) for subordinates in compliance with general Company policies and supporting business needs;
Presents regular reports to clients and/or management and peers on progress and forecast of team's KPIs, escalating issues and evaluating needed support;
Experience in developing standards and procedures; prompt and organized

Must be able to sit or stand for long durations of time.
Must be able to work with a laptop, computer, or other devices or application modules to perform administrative duties.
3+ years of experience managing supervisors or first-time managers
2+ years of experience and ability to optimize studio operations applying Lean and Six Sigma methodologies

This position is an excellent opportunity to join the fast-growing Evolution team.
Medical, Dental & Vision Insurance Plans

This listing is sourced directly from Evolution of Medicine's careers page and normalized into a canonical job model.