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Guest Service Agent

Hilton Garden Inn Seattle Downtown · Part-time

Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunication

About the role

  • Help guests discover their "Wanderlust" experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • The bell person/ guest services attendant will welcome each guest to our hotel.

Responsibilities

  • Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home.

Requirements

  • Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
  • Ability to solve problems when they arise.
  • Ability to work in a team environment is a must.
  • Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift

Nice to have

  • Hospitality industry experience is a plus.

Skills

  • Excellent verbal communication skills

Compensation

  • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

Benefits

  • Accrue 1 hour for every 30 hours worked Join us and experience a workplace that values your success, health, and happiness-every step of the way.

Company info

  • We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent.
  • The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.
  • In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
  • If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you!
  • This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
  • At the Hilton Garden Inn Seattle Downtown we pride ourselves on being the best employer in the area.
  • We are looking for talented people who have a genuine passion for service.
  • At Pyramid Global Hospitality, we believe in putting our People First.

Equal opportunity

  • Pyramid Global Hospitality is an equal opportunity employer.

This listing is sourced directly from Benchmark's careers page and normalized into a canonical job model.