AgentMail
Product & PLG Lead
San Francisco · Full-time
Sponsorship not specifiedDetected 36 days ago
SQLHubSpotCommunication
About the role
- Agents are starting to do real work, but they still lack basic infrastructure humans already have: persistent identity, reliable communication, permissions, memory, and a system of record.
- If you want to help define core infrastructure for the agent era, we'd love to meet you.
- You'll work across PostHog, customer calls, onboarding flows, docs, API usage, lifecycle emails, and experiments.
Responsibilities
- Own product analytics across PostHog and related tools
- Build dashboards for signup quality, activation, retention, expansion, churn, and PLG-to-sales conversion
- Identify which API features and use cases drive the strongest retention and expansion
- Build lifecycle campaigns that help users get to value faster
- Partner with engineering to improve docs, examples, templates, SDK flows, and first-run experience
- Partner with revenue to identify high-intent accounts and expansion opportunities
- AgentMail is building the communication and identity layer for AI agents.
- AgentMail gives every AI agent its own programmable inbox.
- Developers use our API to create inboxes, send and receive email, manage threads, parse messages into structured data, route webhooks, attach domains, and build agents that can communicate across the internet.
- We're backed by Y Combinator and have raised $6M led by General Catalyst, with support from the founders of Ramp, Supabase, and HubSpot, as well as Paul Graham.
Requirements
- You are obsessive about funnels, product behavior, event tracking, and user intent
- You have worked on PLG, growth, product, analytics, or lifecycle at a technical product company
- You know tools like PostHog, Amplitude, Mixpanel, Segment, Customer.io, SQL, Hex, Metabase, or similar
- You can form a hypothesis, instrument it, ship an experiment, and interpret the result
- You can talk to users and also inspect raw product data
- Experience with developer tools, APIs, infra, AI products, or B2B PLG
- Experience turning self-serve users into sales-qualified accounts
- Experience with pricing/packaging experiments
- You can write clear product copy and explain technical concepts simply
Company info
- Interview customers and translate usage into clear personas and product insights
- What We're Looking For
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