Regal
Senior DevOps Engineer
New York, New York · Senior
Sponsorship not specified$170k-$188kDetected 127 days ago
TypeScriptPythonBashDistributed SystemsGitPostgreSQLRedisElasticsearchDynamoDBAWSCloud PlatformsTerraformCI/CDGitHub ActionsPrometheusDatadogDevOpsPlatform EngineeringMachine LearningAgentic AICybersecurityIncident ResponseComplianceHIPAA
About the role
- A key part of this role is supporting our AI-native engineering strategy: enabling the tools, environments, and workflows that allow our engineers to work effectively with AI coding assistants and agentic workflows at scale.
- Compute: ECS Fargate, Lambda, Event-Driven Services
- Datastores: Aurora Postgres, DynamoDB, Redis (Elasticache), OpenSearch
Responsibilities
- This role goes beyond infrastructure management; you will build systems that make deployment, observability, scaling, and incident response increasingly automated and self-service for product teams.
- You will help build and operate Regal's voice agent platform across containerized services, event-driven systems, and AI workloads running at production scale.
- Designing and maintaining Infrastructure as Code using Terraform to provision and manage AWS infrastructure.
Requirements
- 4+ years of experience in DevOps, Platform Engineering, or Cloud Infrastructure roles.
- Deep experience operating production workloads on AWS.
- Strong hands-on experience with Terraform or comparable IaC tooling.
- Experience running containerized and serverless systems at scale.
- Strong understanding of distributed systems reliability and failure modes.
- Experience with observability platforms such as Datadog, Prometheus, or OpenTelemetry.
- Familiarity with incident response, on-call operations, and production debugging.
- Working knowledge of networking, IAM, and cloud security best practices.
Nice to have
- Exposure to AI coding tools (e.g., code assistants, agentic coding workflows) and the infrastructure required to support them.
- Experience supporting AI/ML or real-time workloads.
- Cost optimization and cloud efficiency initiatives.
- Exposure to compliance frameworks (SOC2, HIPAA, PCI).
- This position is only available in New York City (HQ- Midtown).
- If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you!
Skills
- Supporting self-serve developer environments that enable engineers and AI agents to iterate quickly and independently.
- Improving system reliability, scalability, and performance across distributed services and real-time workloads.
- Optimizing CI/CD systems to reduce deployment friction and accelerate engineering feedback loops.
- Operating production systems with strong ownership of uptime, incident response, and recovery automation.
- Partnering with engineering teams to improve service architecture, resiliency, and operational maturity.
- Improving cost efficiency and infrastructure utilization across AWS and other infrastructure.
- Supporting secure and compliant cloud infrastructure aligned with SOC2 and enterprise security practices.
- Participating in on-call rotations.
Compensation
- In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come!
Benefits
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year We care about future you!
- 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection!
Company info
- Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
- Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
- We're moving fast, and the numbers speak for themselves:
- Founded in 2020, Regal is the AI Agent Platform.
- Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action.
- Power better support, sales, and operations - with way less effort.
- Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful.
- We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
- Partnered with enterprise brands like Google, AAA, Ro, Coursera
- Raised $82M (top tier investors including Emergence & Homebrew)
- Completed 250M+ calls
- Driven $7B revenue for customers
- Scaled to $##M ARR
- Built amazing NYC (Midtown) in office culture
This listing is sourced directly from Regal's careers page and normalized into a canonical job model.