Lyft
Senior Staff Technical Program Manager, Rider Loyalty
Toronto, Canada · Staff+
Sponsorship not specified$216k-$270kDetected 13 days ago
Data ScienceA/B TestingProduct ManagementLeadershipCommunicationCollaborationPublic Speaking
About the role
- We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
- Lyft connects people to transportation to change the way we live and get around our communities.
Responsibilities
- Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch - ensuring alignment, accountability, and measurable outcomes at every phase.
- Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications.
- Partner with engineering, product, data science, design, operations, and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders.
- Drive loyalty and retention product programs, working closely with product and engineering to define success metrics, prioritize roadmap investments, and accelerate delivery of features that deepen customer engagement and lifetime value.
- Lead regulatory and compliance-driven product initiatives, navigating ambiguity and coordinating across legal, policy, product, and engineering stakeholders.
- Experience building roadmaps, release plans, and program plans with a thorough understanding of dependency management.
Nice to have
- Experience with loyalty programs, partnerships, pricing models and other key strategic elements that drive product stickiness.
- Nice to Have: Experience with loyalty programs, partnerships, pricing models and other key strategic elements that drive product stickiness.
Skills
- At Lyft, our purpose is to serve and connect.
- Our TPMs are technically strong with deep product and software engineering experience.
Compensation
- Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
Benefits
- Extended health and dental coverage options, along with life insurance and disability benefits
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- Access to a Lyft funded Health Care Savings Account
- In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy.
- Hourly team members get 15 days paid time off, with an additional day for each year of service
- Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs.
- Subsidized commuter benefits and Lyft ride credits
- Your recruiter can share more information about the various in-office perks Lyft offers.
- The expected base pay range for this position in the Toronto area is CAD $216,000 - $270,000, not inclusive of potential equity offering, bonus or benefits.
Equal opportunity
- Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.
Visa & Work Authorization
- qual employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status
This listing is sourced directly from Lyft's careers page and normalized into a canonical job model.