The Baldwin Group

The Baldwin Group

AI Technology Product Manager - Enterprise

Tampa, Florida, US

Sponsorship not specifiedDetected 5 days ago
AzureCloud PlatformsCI/CDDevOpsMachine LearningAI OrchestrationProduct ManagementProduct StrategyAgileJiraConfluenceResearchCommunicationMentoringPublic SpeakingSharePoint

About the role

  • The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site.

Responsibilities

  • Direct AI, automation/integration, and cloud vendors and implementation partners, holding them accountable to product requirements and milestones
  • Lead cross-functional rollout planning and stakeholder alignment for AI solutions going into production
  • Own risk visibility across the portfolio - surface and resolve issues that threaten product outcomes, escalating proactively
  • Own product outcomes for Automation & Integration initiatives (workflow automation, iPaaS, system integrations), balancing platform consolidation, reliability, and business enablement
  • Own product outcomes for Cloud & DevOps initiatives (infrastructure platforms, CI/CD, developer tooling), partnering with engineering leads on roadmap sequencing and value delivery
  • Develop and maintain an outcome-oriented roadmap that balances regulatory, operational, user experience, and technical considerations; socialize and adjust based on evidence and stakeholder input
  • Lead structured discovery (stakeholder interviews, journey mapping, qualitative research, workshops) to understand user problems and opportunities for AI-driven solutions
  • Partner with Analytics and business teams to translate behavioral data, incident trends, and operational metrics into actionable product insights and hypotheses
  • Support change adoption by partnering with Training, Communications, and local leaders to embed new AI capabilities into processes and roles

Requirements

  • Bachelor's degree in information systems, computer science, business, data/analytics, engineering, or a related field
  • 4-6 years of progressive experience in product management or technical product ownership, including direct ownership of roadmaps and backlogs for business applications or SaaS products

Nice to have

  • Direct experience with technology products in insurance, brokerage, or financial services, or in other highly regulated, B2B/B2B2C environments preferred
  • Hands-on experience with Agile/Scrum and related toolsets (Jira or Azure DevOps for backlog management
  • Confluence/SharePoint for documentation) preferred
  • Familiarity with product management frameworks from accredited programs (Cornell/eCornell, Pragmatic Institute, AIPMM, Product School, or similar) preferred

Skills

  • Experience with AI/ML product or platform initiatives strongly preferred
  • Experience with integration/automation platform (iPaaS, workflow automation) or cloud/DevOps platform initiatives preferred
  • Experience defining and tracking KPIs, running small experiments, and using data/analytics or BI tools to inform decisions preferred
  • Relevant certifications (Pragmatic Institute, AIPMM, CSPO/PSPO, SAFe PO/PM, or university-backed product management certificates) are a plus

Benefits

  • Define and continuously refine vision, strategy, and measurable objectives for AI initiatives, ensuring clear alignment with Baldwin's brokerage strategy and operating model
  • Ability to articulate and maintain a clear product vision and strategy, tying decisions to business outcomes, operational efficiency, client value, and risk management

This listing is sourced directly from The Baldwin Group's careers page and normalized into a canonical job model.