The Baldwin Group
AI Technology Product Manager - Enterprise
Tampa, Florida, US
Sponsorship not specifiedDetected 5 days ago
AzureCloud PlatformsCI/CDDevOpsMachine LearningAI OrchestrationProduct ManagementProduct StrategyAgileJiraConfluenceResearchCommunicationMentoringPublic SpeakingSharePoint
About the role
- The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site.
Responsibilities
- Direct AI, automation/integration, and cloud vendors and implementation partners, holding them accountable to product requirements and milestones
- Lead cross-functional rollout planning and stakeholder alignment for AI solutions going into production
- Own risk visibility across the portfolio - surface and resolve issues that threaten product outcomes, escalating proactively
- Own product outcomes for Automation & Integration initiatives (workflow automation, iPaaS, system integrations), balancing platform consolidation, reliability, and business enablement
- Own product outcomes for Cloud & DevOps initiatives (infrastructure platforms, CI/CD, developer tooling), partnering with engineering leads on roadmap sequencing and value delivery
- Develop and maintain an outcome-oriented roadmap that balances regulatory, operational, user experience, and technical considerations; socialize and adjust based on evidence and stakeholder input
- Lead structured discovery (stakeholder interviews, journey mapping, qualitative research, workshops) to understand user problems and opportunities for AI-driven solutions
- Partner with Analytics and business teams to translate behavioral data, incident trends, and operational metrics into actionable product insights and hypotheses
- Support change adoption by partnering with Training, Communications, and local leaders to embed new AI capabilities into processes and roles
Requirements
- Bachelor's degree in information systems, computer science, business, data/analytics, engineering, or a related field
- 4-6 years of progressive experience in product management or technical product ownership, including direct ownership of roadmaps and backlogs for business applications or SaaS products
Nice to have
- Direct experience with technology products in insurance, brokerage, or financial services, or in other highly regulated, B2B/B2B2C environments preferred
- Hands-on experience with Agile/Scrum and related toolsets (Jira or Azure DevOps for backlog management
- Confluence/SharePoint for documentation) preferred
- Familiarity with product management frameworks from accredited programs (Cornell/eCornell, Pragmatic Institute, AIPMM, Product School, or similar) preferred
Skills
- Experience with AI/ML product or platform initiatives strongly preferred
- Experience with integration/automation platform (iPaaS, workflow automation) or cloud/DevOps platform initiatives preferred
- Experience defining and tracking KPIs, running small experiments, and using data/analytics or BI tools to inform decisions preferred
- Relevant certifications (Pragmatic Institute, AIPMM, CSPO/PSPO, SAFe PO/PM, or university-backed product management certificates) are a plus
Benefits
- Define and continuously refine vision, strategy, and measurable objectives for AI initiatives, ensuring clear alignment with Baldwin's brokerage strategy and operating model
- Ability to articulate and maintain a clear product vision and strategy, tying decisions to business outcomes, operational efficiency, client value, and risk management
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