Pylon Labs
Product Support Engineer
San Francisco · Junior
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About the role
- The team will look to you for product feedback, roadmap ideas, and process recommendations.
Responsibilities
- Dogfood Pylon's suite of support products, give feedback, and influence roadmap
- Help develop a scalable support process
Requirements
- 1-8 years of experience
Nice to have
- Technical background and appetite is a big plus.
Compensation
- 🗺️ Annual offsite
Benefits
- 🏥 Fully covered medical, dental, and vision insurance for employees
Company info
- The result: faster responses, happier customers, and a system that continuously improves itself.
- Comfortable regularly interacting with customers over chat and video
This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.