Pylon Labs

Pylon Labs

Product Support Engineer

San Francisco

Sponsorship not specifiedDetected 298 days ago
Customer SuccessCustomer Support

About the role

  • The team will look to you for product feedback, roadmap ideas, and process recommendations.

Responsibilities

  • Dogfood Pylon's suite of support products, give feedback, and influence roadmap
  • Help develop a scalable support process

Requirements

  • 1-8 years of experience

Nice to have

  • Technical background and appetite is a big plus.

Compensation

  • 🗺️ Annual offsite

Benefits

  • 🏥 Fully covered medical, dental, and vision insurance for employees

Company info

  • Comfortable regularly interacting with customers over chat and video

This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.