Usaa Federal Savings Bank

Injury Adjuster

Colorado Springs Campus, USA

No sponsorship$58k-$104kDetected 28 days ago

NegotiationCommunication

About the role

Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
This hybrid role requires an individual to be in the office 3 days per week.
This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL.

Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Supports workload surges and/or Catastrophe Operations as needed.
US military experience through military service or a military spouse/domestic partner.

1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
1 year auto physical damage or total loss experience.
Bachelors' Degree or higher.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
USAA does not provide visa sponsorship for this role.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Identifies, confirms, and makes coverage decisions on soft tissue claims.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from Usaa Federal Savings Bank's careers page and normalized into a canonical job model.