Rokt
Solutions Engineer
New York, New York, United States · Full-time
Sponsorship not specified$10k-$50kDetected 5 days ago
iOSAndroidRESTMachine LearningAccount ManagementBusiness DevelopmentProcurementResearchLeadershipMentoringPublic Speaking
About the role
- This is a client-facing, externally-focused role.
- You'll translate Rokt's product capabilities into solutions tailored to each client's architecture, commercial goals, and constraints, and you'll be the person the client trusts to give them a straight technical answer when they ask one.
- Be the client's escalation path for technical issues post-launch, driving resolution internally and communicating crisp updates back to client stakeholders.
Responsibilities
- Act as the primary technical point of contact for a portfolio of SKA accounts, running technical discovery, scoping calls, and integration design sessions directly with the client's engineering, product, and analytics teams.
- Own the technical components of RFPs, RFIs, security questionnaires, and procurement reviews, partnering with Legal, Security, and Product to deliver accurate, compelling responses on the timelines clients expect.
- Rebuild inherited processes with AI at the centre, defining AI-augmented workflows for client research, RFP responses, technical scoping, documentation, and QA, and own the roadmap for what gets automated next within your domain.
- Comfort holding your own in a room with a sophisticated client's engineering team, asking the questions that scope a project correctly, and pushing back constructively when a proposed approach won't work.
- We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent.
- Leading companies drive 10-50% of additional revenue, and often all their profits, from the extra products or services they sell.
- You will sit alongside Business Development and Account Management as the technical lead for a defined book of SKA accounts, from first technical conversation through launch and into ongoing optimization.
- You'll lead implementation and integration work across web SDK, iOS / Android SDK, server-to-server, API, and tracking / event data flows.
- It is an individual contributor role responsible for being Rokt's technical face to our most strategic clients, while building the muscle and reputation to grow into a leadership role over time.
Requirements
- You can debug a misfiring SDK, read a network trace, and explain what's happening to both an engineer and a CMO.
- You can describe specific AI workflows you've built or adopted that materially changed how you work with clients.
Compensation
- $10k-$50k
Benefits
- Plus join the gym on us!
- Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
- Dog-friendly office Extra leave (bonus annual leave, sabbatical leave etc.) Work with the greatest talent in town See the world!
- Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond.
- Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn.
- We work together as one aligned team, never letting egos get in the way of brilliant ideas.
- We value diversity, transparency, and smart humble people who enjoy building a disruptive business together.
- We pride ourselves on being a force for good as we make the world better.
- We are Rokt, a hyper-growth ecommerce leader.
- Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies.
- We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue.
- At Rokt, we practice transparency in career paths and compensation.
This listing is sourced directly from Rokt's careers page and normalized into a canonical job model.