American Family Mutual Insur Co Si

Senior Salesforce Data360 Product Owner (Hybrid)

WI Madison, USA · Senior · Contract

Sponsorship not specified$99k-$167kDetected 27 days ago

GCPData ScienceAgileSalesforceLeadershipCommunicationCollaborationProblem Solving

About the role

You will act as the bridge between business and technical teams.
By integrating with Salesforce Marketing Cloud, Relate, GCP, and other marketing tools, you will help enable more effective segmentation, campaign measurement, and customer journey management.
You will report to the Senior Manager, Customer Experience.

You will ensure the delivery of high-quality, governed, and actionable data that empowers teams to drive customer-focused innovation, identify growth opportunities, and make data-driven decisions.
Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications.
You will develop and implement the digital/technology product framework, including methodologies, tools, and templates, to deliver and measure business readiness and success.
You will lead the maintenance, reviews, and updates to the framework and toolkit based on lessons learned and evolving project needs.
Demonstrated experience providing customer-driven solutions, support or service.

$99,000.00 - $167,000.00
You will develop and implement the digital/technology product framework, including methodologies, tools, and templates, to deliver and measure business readiness and success.
You will lead the maintenance, reviews, and updates to the framework and toolkit based on lessons learned and evolving project needs.
You will oversee customer and user empathy collaboration; identifies pain points and evaluates opportunities to solve them, determining what gets built to support product; leads with broader decision making within product suite.
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated understanding of the technology industry and data science space, including current and emerging digital solutions and trends.

The Senior Salesforce Data360 Product Owner will own the vision, strategy, and roadmap for Salesforce Data360, our enterprise's core customer unification platform.
In addition, our student loan repayment program and paid-family leave are available to support our employees and their families.

We are an equal opportunity employer.
This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.

Sponsorship will not be considered for this position unless specified in the posting

This listing is sourced directly from American Family Mutual Insur Co Si's careers page and normalized into a canonical job model.