Circles

General Manager, US

United States of America

Sponsorship not specifiedDetected 29 days ago

Cloud PlatformsStakeholder ManagementNegotiationRecruitingCustomer SuccessCustomer SupportLeadershipCommunication

About the role

This is not a traditional corporate maintenance role-we need a builder who is eager to make a massive impact and prove themselves on a global stage.
As the GM, you will hold full accountability for the regional business performance, spanning the entire lifecycle from expansion to renewals.
You will work in a lockstep, co-ownership model with our Field Chief Technology Officer (CTO) to seamlessly bridge commercial ambition with cutting-edge telco technology, unlocking massive ecosystem value.

Responsibilities

Co-lead the expansion framework alongside the Field CTO, ensuring that our SaaS/software value proposition aligns perfectly with the commercial needs of regional operators.
Break down silos by leading cross-functional teams across Sales, Marketing, Customer Success, and Operations to deliver against localized market needs.
Own senior executive relationships (C-suite and Board level) at partner telcos and enterprise clients.
Effectively manage complex stakeholder ecosystems, balancing local operational realities with global corporate objectives.

Requirements

Strong understanding of BSS and OSS domain.

Nice to have

Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Circles is committed to a diverse and inclusive workplace.
Data Protection and Privacy Statement
You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy.
You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable.
You further understand that you may withdraw consent at any time, which may affect our ability to consider your application.

Skills

A global provider of Communications Platform-as-a-Service (CPaaS) solutions.
Exceptional negotiation, structuring, and deal-making skills.

Compensation

Full P&L Ownership: Drive target financial performance, taking absolute accountability for regional annual revenue, margin management, and bottom-line health.

Benefits

Drive target financial performance, taking absolute accountability for regional annual revenue, margin management, and bottom-line health.
A charismatic leader capable of building instant rapport, managing friction, and aligning diverse stakeholders behind a single vision.

Company info

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles ' SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
What We Are Looking For

Equal opportunity

We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

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This listing is sourced directly from Circles's careers page and normalized into a canonical job model.