Marsh McLennan
Client Manager - Commercial Insurance
San Diego - Towne Centre
Sponsorship not specified$65k-$120kDetected 9 days ago
ExcelCustomer SupportResearchCommunicationProperty & Casualty
About the role
- Assist Client Executives in maintaining Business Insurance insurance policies, in accordance with company objectives and procedures.
- This requires an understanding of the client's needs, how to correctly place business in the market, with timely and accurate servicing of client transactions.
- Track renewals to ensure the process is started in a timely manner.
Responsibilities
- Must acquire and maintain strong technical Property & Casualty skills to include multiple insurance carrier rating, policy issuance and management information systems.
Requirements
- Maintain status reports as required.
- Must have strong written and verbal communication skills.
Compensation
- With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- Work is performed in a typical interior/office work environment. #MMAwest #MMABI #LI-DNI The applicable base salary range for this role is $64,700 to $120,400.
- In addition to the base salary, this position may be eligible for performance-based incentives.
Benefits
- Secondary education such as associate or bachelor degree preferred.
- Must attain and/or maintain a valid unrestricted California Property & Casualty license and meet continuing education requirements.
- We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
- The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Company info
- Description: Under minimal supervision, this position provides technical advice and customer service to existing clients, and develops new accounts in accordance with MMA growth initiatives.
- Essential Duties & Responsibilities Administratively support the Client Executives with the new and renewal process.
- Gather client information, current / renewal plan design and rate information, and historical claims experience data to submit for underwriting.
- Follow up with underwriters to confirm receipt of submission progress and identify additional information needed, if any.
- Update the Client Executives of the progress of the policy in moving toward a quote.
- Provide day to day client service with the development of new accounts and retention of existing business.
- Act as liaison for clients and carriers to research and resolve routine coverage, claim and administrative problems.
- Elevate unique or significant situations such as those involving E&O issues, contractual discrepancies and complex claims to the attention of the Client Executives and Client Managers.
- Respond to client and carrier questions in a timely manner, requesting assistance from others on the team if needed.
- Ensure the client data is accurate and current upon each renewal and throughout the policy period.
- Prepare files and other records needed in accordance with departmental policies and procedures.
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This listing is sourced directly from Marsh McLennan's careers page and normalized into a canonical job model.