Smile Digital Health

Smile Digital Health

Technical Manager (Implementations & Delivery) - Remote US

Remote US

Sponsorship not specified$145k-$160kDetected 9 days ago
JavaDistributed SystemsCode ReviewSQLPostgreSQLMongoDBDockerKubernetesCI/CDRESTJiraStakeholder ManagementCustomer SuccessHL7/FHIRResearchLeadershipMentoringPublic Speaking

About the role

  • Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth.
  • We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
  • We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Responsibilities

  • Provide hands-on technical leadership throughout the implementation lifecycle, including discovery, solution architecture, estimation, implementation planning, development, testing, deployment, operational readiness, and post-go-live support.
  • Leverage deep technical expertise in Java, HL7 FHIR, HL7 v2, CDA/CCDA, REST APIs, SQL, data mapping, and enterprise integration patterns to guide solution design, implementation, troubleshooting, and technical decision-making.
  • Collaborate closely with Product, QA, CloudOps, Support, Architecture, Agile Leads, and Customer Success teams to deliver scalable and supportable customer solutions.
  • Develop and maintain reusable implementation assets including buildbooks, implementation playbooks, troubleshooting guides, reference architectures, and solution/problem pattern libraries.
  • Drive implementation quality through technical reviews, implementation standards, testing practices, peer mentorship, and reduction of delivery defects and rework.
  • Mentor, guide, and support Technical Implementation Leads and Software Developers through technical coaching, prioritization guidance, workload management, and professional development.
  • This position is a replacement role, created to support Smile's continued growth and commitment.

Requirements

  • 3+ years of experience leading, mentoring, and managing technical teams, with demonstrated success developing high-performing Technical Leads, Software Developers, or Implementation Engineers.
  • Experience designing and implementing enterprise integrations using HL7 FHIR, HL7 v2, CDA/CCDA, REST APIs, SQL, data mapping, validation frameworks, and interoperability best practices.

Compensation

  • Some of the benefits we offer: * Remote Work Environment * Flexible Time Away From Work Policy including PTO, Personal and Sick Days * Competitive Salary and Health/Medical Benefits * RRSP/TFSA/401K Employee Contribution * Life and Disabili

Benefits

  • We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
  • We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries.
  • Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
  • At its heart, the Smile platform enables people and organizations to better manage healthcare data.

Company info

  • We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.

This listing is sourced directly from Smile Digital Health's careers page and normalized into a canonical job model.