Sitetracker
Business Analyst
Toronto
Sponsorship not specifiedDetected 20 days ago
SalesforceCadenceLeadership
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- Your work will have visible impact on platform adoption, service velocity, and the value customers realize from their recurring services agreement.
- With genuine ownership of your accounts, you'll combine business analysis, Sitetracker platform knowledge, Salesforce concepts, and client leadership in a fast-moving role with room to grow.
Responsibilities
- As a Business Analyst, you'll act as the standalone engagement lead for a portfolio of smaller recurring services accounts.
- You'll own the rhythm of delivery: running productive client conversations, managing day-to-day BAU requests, organizing competing priorities, maintaining a steady backlog, and keeping service hours focused on work that creates meaningful customer value.
- Rather than simply responding to tickets, you'll proactively uncover operational gaps, recommend the next logical phase of work, remove blockers, and drive consistent platform usage and adoption.
- Success means building trusted client relationships while operating with speed, precision, and agency across multiple accounts.
- Lead day-to-day client engagements and recurring service delivery with clear ownership and accountability.
- Maintain momentum across multiple client accounts while keeping stakeholders aligned on next steps.
- Turn passive client relationships into active, value-focused engagements that create expansion readiness.
- Use structured approaches to drive platform usage and strengthen adoption.
Company info
- You'll partner directly with customers to understand what matters next, translate operational needs into practical Sitetracker solutions, and continually connect today's request to tomorrow's opportunity.
- You'll create a repeatable cadence that keeps customers aligned on priorities, sustains service velocity, and ensures recurring engagements continue to deliver measurable value.
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This listing is sourced directly from Sitetracker's careers page and normalized into a canonical job model.