Pair Team

Pair Team

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

Irvine, California · Full-time

Sponsorship not specified$22k-$25kDetected 5 days ago
ComplianceAccessibilityCRMExcelHIPAACollaborationProblem SolvingOrganizational Skills

About the role

  • Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
  • We seek first to understand and assume positive intent. - Care comes first: We hold ourselves to the highest standards for our patients.
  • We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

Responsibilities

  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks
  • We build each other up and respect boundaries.
  • We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.
  • At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
  • We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients.
  • Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.

Requirements

  • You are physically located in California
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing

Nice to have

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment
  • Because We Value You
  • We provide all of the equipment needed for the role

Compensation

  • Salary: $22-$25/hour

Benefits

  • As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
  • At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.

Company info

  • We keep our commitments and take responsibility for our actions.
  • We are dependable and choose authenticity over perfection.
  • We go the extra mile for our patients, partners and one another, and we run toward hard things.
  • We are resilient in our push for consistent improvement and challenge the status quo.
  • We hold ourselves to the highest standards for our patients.
  • We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
  • At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations.
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This listing is sourced directly from Pair Team's careers page and normalized into a canonical job model.