AbbVie
Virtual Sales Rep I
Austin, TX, United States
Sponsorship not specifiedDetected 17 hours ago
ComplianceSalesforceSalesAccount ManagementOutbound SalesExcelCustomer SupportHIPAAMedical DevicesCommunicationTime ManagementOrganizational SkillsMicrosoft Office
About the role
- For more information about AbbVie, please visit us at www.abbvie.com.
- Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
- Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement.
Responsibilities
- Collaborate with appropriate team members to determine necessary strategic sales approaches.
- Partner with Field Sales, Operations, and Marketing to further identify methods to improve effectiveness
- Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
- Identify, prioritize, and drive opportunities to create access, programs, and processes that drive demand
- Maintain training materials and job aides, keeping current with updates provided by the training department
- Self-starter, ability to work independently, highly organized, superior communication and relationship building skills
Requirements
- Maintain the required product expertise
- Follow established escalation pathways required for issue resolution
- The ideal candidate will have a background in direct selling, and a bachelor's degree is preferred
- The candidate is required to have at least 2 years of customer service and/or sales experience
Benefits
- Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion need, reporting)
- Engage healthcare professionals with in-depth informational/promotional communications in accordance with policies and procedures set by the program and compliance guidelines to grow prescription volume
- Establish phone presence - commanding and engaging, ability to create rapport and grow relationships with healthcare professionals from all levels - including office staff, Medical Assistants, nurses, and doctors
- Manage inbound and outbound call activity effectively, ensuring adequate coverage of inbound call volume when necessary
- Manage targeted list of healthcare professionals, and provide value-added benefits to grow product volume
- Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
- Understanding of medical terminology, ability to pronounce medical terms
- Knowledge of medical device, pharmaceutical market or related field
Company info
- Successfully complete product training and meet training expectations to service customers within the parameters of the program
Equal opportunity
- Employer/Veterans/Disabled.
- US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
- US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
- https://www.abbvie.com/join-us/reasonable-accommodations.html
This listing is sourced directly from AbbVie's careers page and normalized into a canonical job model.