The National Football League

The National Football League

Talent Acquisition Operations Associate (External Agency Staff)

New York, New York, United States · Staff+

Sponsorship not specifiedDetected 20 hours ago
ExcelRecruitingHROnboardingCustomer SupportLeadershipCommunication

About the role

  • As a member of our Talent Acquisition team, you will have an immediate impact on the NFL Employee and Candidate Experience by supporting the Talent Acquisition process.
  • You will participate in recruiting and candidate experience, from posting open requisitions, managing automated and manual interview scheduling, and onboarding new hires.
  • Please note this role is in-person/office five days a week based in New York, NY.

Responsibilities

  • Own the onboarding process for Game Day Assistant new and returning hires, ensuring timely processing, documentation compliance, and strong partnership with event-day stakeholders.
  • Support the talent acquisition process by posting job requisitions, managing candidate workflows, coordinating automated interview scheduling, and facilitating onboarding activities.
  • Leverage scheduling automation tools to manage high-volume interview coordination and resolve conflicts or exceptions with urgency and accuracy.
  • Maintain employee files, verify I-9s, and ensure all new hire paperwork is completed on time.
  • Lead New Hire Orientation for all employee types.
  • Manage communications with recruiters, HRBPs, hiring managers, candidates, and all stakeholders with urgency and attention to detail.
  • Effectively use and manage tools for scheduling, hiring, documentation, and onboarding, including automated interview scheduling platforms and case management tools.
  • Manage individual ticket queues within the case management tool, responding promptly to requests as needed.
  • Maintain positive working relationships with cross-functional teams as necessary, including Payroll, Finance, Compliance, Security, and IT.
  • Support special projects, from tactical to strategic, as needed.

Requirements

  • Intermediate level of experience with Microsoft Excel.
  • Ability to handle sensitive and highly confidential information.
  • Ability to think quickly and problem-solve resourcefully.
  • Ability to learn new systems and processes quickly.
  • Ability to work independently, efficiently, and proactively.
  • NFL employees are required to work 40 hours per week and at times, this role may require overtime (time worked in excess of 40 hours) and/or weekends in office.

Nice to have

  • Experience working with Applicant Tracking Systems
  • Greenhouse preferred.
  • Experience working with Service Now or other case management tools a plus.
  • Up to six plus months of anticipated engagement (Subject to change based on business needs)

Compensation

  • Salary / Pay Range

Benefits

  • We motivate others through vision, energy, and a commitment to excellence.
  • Benefits Information
  • To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

Company info

  • NFL Core Values:
  • Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
  • Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
  • Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
  • We embody our core principles in every decision and action.
  • Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
  • NFL Leadership Attributes:
  • Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
  • Execute: We take action with precision, delivering results that drive our goals forward.
  • Inspire: We motivate others through vision, energy, and a commitment to excellence.
  • Live Our Values: We embody our core principles in every decision and action.
  • Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
  • Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
  • Talent Attributes: What we expect for our employees:
  • Embody an enthusiastic, proactive can-do attitude
  • Embrace grit, free from ego or entitlement
  • Excel as a relationship builder, wit

This listing is sourced directly from The National Football League's careers page and normalized into a canonical job model.