ts2
Overnight Front Desk Associate
Warrensburg, Missouri · Full-time
Sponsorship not specifiedDetected 11 days ago
Performance ManagementLeadershipCommunicationCollaboration
About the role
- Job Description: Hotel Front Desk Associate Job summary Our guest service associates are the "face" of our hotel team.
- The actions, attitude and demeanor of our front desk team has a significant impact on our guests' experience, and thus on our business.
- In addition to delivering remarkable hospitality, our guest service associates serve as the "person in charge", responsible for handling emergencies and following proper procedures when a manager is not on site.
Responsibilities
- Manage traditional hotel front desk responsibilities including answering phones, guest check-in and check-out, billing and payment collection, etc.
- Communicate and collaborate with other hotel departments including housekeeping and maintenance to ensure a seamless guest experience.
- Physically able to perform all responsibilities including but not limited to standing for an entire
Requirements
- Complete and follow alcohol training as directed or required by government regulations, franchisors, and hotel management.
Compensation
- Performance reviews with raise eligibility at six months, 12 months, then annually.
Benefits
- Flexible schedule - able to work weekdays, weekends, and holidays (weekend/holiday availability required).
- Quarterly bonus plan with revenue sharing and team performance incentives.
- Health, vision and dental insurance for full-time (30+ hours per week) employees.
- Paid time off for full-time employees.
- Up to $2400 referral bonus for referring new employees (per referral, see handbook for details).
Company info
- We are family | We are selfless servants | We own it | We will straight talk | We have fun!
- A positive attitude and a commitment to working as part of a small team.
Equal opportunity
- To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and with or without reasonable accommodation.
This listing is sourced directly from ts2's careers page and normalized into a canonical job model.