Fifththird
Personal Banker Associate I - Melbourne, FL
Melbourne, FL
Sponsorship not specifiedDetected 3 hours ago
RecruitingCustomer Support
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Make banking a Fifth Third better® We connect great people to great opportunities.
- Discover a career in banking at Fifth Third Bank.
- Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Responsibilities
- Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
- Maintain working knowledge of products, services, and processes offered
- Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
- Provide customer support needed reinforcing the value of current and new technology
- Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.
Skills
- High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.
- Ability to professionally represent Fifth Third Bank in verbal and written communication.
- Exhibits business acumen.
- Demonstrated ability in making sound decisions.
- This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
- Normal office environment.
- Extending viewing of computer screens.
Compensation
- Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Company info
- GENERAL FUNCTION: The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers.
- Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
- Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice .
- At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
- Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
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