OneOncology
Patient Services Coordinator III
Albany, NY · Mid
Sponsorship not specified$20k-$24kDetected 25 days ago
ComplianceExcelHIPAAEHR/EMRClinical TrialsPatient CareCommunicationMicrosoft Office
About the role
- Discover your career potential with a practice dedicated to excellence and innovation.
- Job Description: Pay Range: $20 - $24 per hour SCOPE: - Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner.
- Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines.
Responsibilities
- Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site).
- Performs other duties as assigned.
Requirements
- PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Obtains all appropriate forms as required.
- Required to float as needed and/or assist other sites remotely.
Nice to have
- High school diploma or equivalent required.
- Must have excellent communication skills, written and verbal.
- Proficiency in Microsoft Office (Outlook, Word, Excel) required.
Compensation
- $20 - $24 per hour
- Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities.
- Greets patients and their guests into the clinic in a prompt, courteous, and professional manner.
- Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily.
- Verifies date of birth. Obtains all appropriate forms as required.
Benefits
- Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
- Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR).
- Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage.
- Serves as a liaison between patients and medical staff.
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