DXC Technology

Deskside Support / Field Services in Ottawa

CAN - ON - OTTAWA · Full-time

No sponsorshipDetected 13 hours ago

CybersecurityCommunicationCollaborationProblem Solving

About the role

DXC Technology is seeking a highly motivated team member
to provide Helpdesk services at a client site in Ottawa, Ontario, Canada.
The successful candidate MUST reside in the Ottawa area as work is exclusively onsite.

Providing telephone and email support for all applications, proprietary programs and computer equipment used by the firm
Ensuring the 2nd-level support is monitored at all times during hours of operation.
Assessing and resolving all support requests based on urgency, type of issue and available resources.

This role requires Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil
Ability to work independently, as well as in a team environment
Experience handling stressful situations
Experience with word processing, spreadsheet, presentation, email and database products would be an asset.
Knowledge of Microsoft Windows, Printers, and PDA's, etc.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
At DXC Technology, we believe strong connections and community are key to our success.
These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
At DXC we support each other and work as a team - globally and locally.
Our achievements demonstrate how we deliver excellence for our customers and colleagues.

DXC is an equal opportunity employer.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.
This option is reserved for applicants needing a reasonable accommodation related to a disability.

willing to go through a Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil

This listing is sourced directly from DXC Technology's careers page and normalized into a canonical job model.