Accendra Health
Customer Relationship Liaison- POV
OH VALLEY VIEW, USA
Sponsorship not specified$22k-$25kDetected 107 days ago
ExcelCustomer SupportPatient CareCommunicationProblem SolvingMicrosoft Office
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The anticipated hourly range for this position is $22-25/hour.
- Acts as a single point of contact for a specific account or accounts.
- Responds to customer needs, concerns and complaints in a timely manner.
Responsibilities
- Manages all follow-up functions with the account, post set-up.
- We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.
Requirements
- High School diploma required
- At least 2 years of related experience
- Must be at least 21 years of age or older at the time of hire.
- Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
- Performs other duties as required.
- Must be able to travel by plane and automobile (if applicable).
- Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
- Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
- The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.
Skills
- Business Acumen
- Problem Solving/Analysis
- Communication Proficiency
- Personal Effectiveness/Credibility
- Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
- English (reading, writing, verbal)
- Employee continually engages in activities that require talking and hearing.
- This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
- The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs.
Compensation
- The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Benefits
- At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
- With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
- This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.
- Sets-up and delivers home healthcare products and services.
- Assists medical groups and/or other provider groups to understand the products and services available under the contract.
- Coordinates patient services with physicians and medical groups.
- Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments.
Company info
- As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
- Assesses patient's needs and promotes company products/services at office visits, as appropriate.
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This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.