Accendra Health
Customer Relationship Liaison- POV
OH VALLEY VIEW, USA
Sponsorship not specified$22k-$25kDetected 14 days ago
ExcelCustomer SupportPatient CareCommunicationProblem SolvingMicrosoft Office
About the role
- The anticipated hourly range for this position is $22-25/hour.
- Acts as a single point of contact for a specific account or accounts.
- Responds to customer needs, concerns and complaints in a timely manner.
Responsibilities
- Manages all follow-up functions with the account, post set-up.
- We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.
Requirements
- High School diploma required
- At least 2 years of related experience
- Must be at least 21 years of age or older at the time of hire.
- Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
- Performs other duties as required.
- Must be able to travel by plane and automobile (if applicable).
- Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
- Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
- The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.
- The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.
Skills
- Business Acumen
- Problem Solving/Analysis
- Communication Proficiency
- Personal Effectiveness/Credibility
- Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
- English (reading, writing, verbal)
- The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Compensation
- The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Benefits
- At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
- With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
- Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
- Assists medical groups and/or other provider groups to understand the products and services available under the contract.
- Coordinates patient services with physicians and medical groups.
- Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments.
Company info
- Accendra is not accepting unsolicited assistance from search firms for this employment opportunity.
- Please, no phone calls or emails.
- All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company.
- No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
- #AccendraHealth
- Assesses patient's needs and promotes company products/services at office visits, as appropriate.
- As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
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This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.