Sju
Associate Director, Financial Aid
Philadelphia - Hawk Hill · Director · Full-time
Sponsorship not specified$70k-$75kDetected 27 days ago
AuditingCustomer SupportLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office
About the role
- Entrusted with decision-making responsibilities for the office in collaboration with and in the absence of the Senior Associate Director and Senior Director for Financial Aid.
- Supervision and professional development of at least 2 direct reports and indirectly supervising other Financial Aid Counselors and Assistant Directors as needed.
- Adhere to university policies with regard to administering financial aid according to federal, state and institutional guidelines, while exercising independent judgment in the resolution of student and parent financial concerns.
Responsibilities
- Conduct financial aid presentations/webinars in support of new student recruitment and current student retention, sometimes outside of regular office hours.
Requirements
- Bachelor's degree.
- Demonstrated advanced ability to make decisions and problem-solve based on objective data while applying complex regulations and institutional policies.
- Must be in good standing in all Federal Title IV programs.
- Candidates will undergo University-required pre-employment background checks including but not limited to a credit check
- Experience with programs such as: Microsoft Office, Ellucian Banner Student, Financial Aid and/or Account Receivable modules and Slate.
- The Associate Director must be strategic yet empathetic, have strong communication and problem-solving skills, and be comfortable discussing highly-sensitive financial matters with students and families.
Nice to have
- Master's degree.
- Demonstrated knowledge of managing student academic and financial accounts.
Compensation
- The estimated pay range for this position is $70,000-$75,000 annually.
Benefits
- The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers.
- Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972.
- Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.
- Pay Transparency & Benefits Overview
- Manage the office coverage schedule (phones and drop-ins) and external messaging related to office schedule.
- Manage the posting of all tuition discounts/exemptions to student records and coordinate with other University offices on associate processes.
Company info
- Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission.
Equal opportunity
- equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce.
- The University seeks qualified candidates who share our commitment to equity, diversity and inclusion.
- Equal Opportunity Employment (EOE), and Title IX.
This listing is sourced directly from Sju's careers page and normalized into a canonical job model.