Myo
Front Desk Associate - Toronto Talent Pool
Greater Toronto Area, Ontario
Sponsorship not specifiedDetected 121 days ago
ExpressCustomer SupportCommunicationCollaboration
About the role
- We aim to empower clients with the tools they need to move better, feel better, and do what they love-longer.
- We envision a world where everyone feels empowered to care for their bodies with clarity and confidence.
- Myo is modern physical therapy to futureproof your body.
Responsibilities
- Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
- Maintain clean, consistent client notes for seamless service to each client
- Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
- Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
- Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant
- You perform your job duties with consideration and care for business driving booking strategies
- At Myo, we're building more than just a team - we're building a vibrant community of passionate individuals who are committed to delivering exceptional client experiences and helping people move better every day.
- Connect With Us - Join Our Talent Pool (Front Desk Associates) This posting is part of our evergreen approach to building a network of like-minded Front Desk Associates who align with our mission and values.
Requirements
- You have 1+ years of experience working in a customer service and/or hospitality role
- You are innately curious, always seeking to solve problems, answer questions and better your work product
Skills
- Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
Benefits
- Never Stop Learning (Curiosity)
Company info
- Who We're Looking For:
- You're passionate about the work we do, the services we offer and can clearly communicate the long-term value to our clients
- Even if we don't have immediate openings, we're always eager to connect with like-minded individuals who share our mission and values.
- By joining our talent community, you're taking the first step toward being part of something bigger.
- 💡 Learn more about us through our YouTube and Instagram.
- At Myo, our mission is to raise body IQ globally.
This listing is sourced directly from Myo's careers page and normalized into a canonical job model.